I uninstalled seeing AI, so on reinstall, I should have gotten the most 
up-to-date version of the app; it says in the App Store that the last update 
was a few months ago. It says that that update was for iOS 13. Seeing AI is 
among my share options. Thanks.

> On Nov 30, 2019, at 12:42 PM, Richard Turner <richardturne...@outlook.com> 
> wrote:
> 
> Try a one finger double tap on the image and that should bring up the context 
> menu where you can pick share.
> If Seeing AI isn't in the list, double tap on the More button and see if 
> Process in Seeing AI comes up.
> I'm thinking though this may be something with iOS 13 that Microsoft will 
> have to address in an update.
> Have you updated Seeing AI?
> They had an update recently related to iOS 13.
> 
> But certainly report it and keep reporting it.
> I report it both to Seeing AI and Apple Accessibility.
> 
> 
> Richard
> 
> đź–– Live long and prosper
> 
> 
> Check out my web site at: www.turner42.com
> 
> -----Original Message-----
> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Kathy 
> Brandt
> Sent: Saturday, November 30, 2019 9:38 AM
> To: viphone@googlegroups.com
> Subject: Re: Seeing AI and USPS informed delivery problem
> 
> Yes, I would say report it; I did! Maybe not the best example, but this is 
> what I wrote them in a follow up after writing you and them:
> 
> 
> After uninstalling and reinstalling the app, I discovered that if I send all 
> images to photos on my iOS device, and then share, the images will process, 
> but from the Mail app, on iOS 12 I could double tap and hold on the image, 
> and it would bring up various options, including recognize with Seeing AI. It 
> was so great how it would just process , after which I could double tap on 
> close and I would be popped back into my Mail app to process the next image. 
> However, like I said, double tapping and holding doesn’t immediately bring up 
> share options, so, I have to double tap on the image, double tap on share, 
> and then, once I start recognizing with Seeing AI, like I said, it just says 
> image processing , and the close or cancel buttons don’t work, meaning I have 
> to hit the home button, go to the app switcher, close out of mail, go back to 
> Mail, bring mail back up, and find the USPS message again. Please fix! 
> 
> 
>> On Nov 30, 2019, at 12:25 PM, Robin Frost <robin...@gmail.com> wrote:
>> 
>> Hi,
>> Yes I have been having this problem off and on for months now sad to say. 
>> Guess it's time to report it to the Seeing AI folk again?
>> Robin
>> 
>> 
>> -----Original Message----- From: Kathy Brandt
>> Sent: Saturday, November 30, 2019 10:14 AM
>> To: viphone@googlegroups.com
>> Subject: Seeing AI and USPS informed delivery problem
>> 
>> I finally updated to iOS 13 yesterday. Today I tried sharing an image in the 
>> email from USPS informed delivery with seeing AI: I just got the continual 
>> message “processing“ and was unable to close or cancel without completely 
>> closing the mail app and reopening. Has anyone else experienced this or, 
>> what have you done? Thank you.
>> 
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