I just call the regular apple store and they take care of it too. Haven't had to do that in awhile though.
Sent from my iPhone > On Mar 3, 2020, at 10:11 AM, Sieghard Weitzel <[email protected]> wrote: > > You can email [email protected], but as Richard said, you do need > the transaction number from your email receipt. > If the app is actually not accessible I would tell them that your are blind > and a Voiceover user and that unfortunately you thought the app was > accessible, but after doing the in-app purchase you realized it is not and > can you please get a refund. > If you don't have an email receipt you can log into your Apple account and > look up all your transactions there. > If you can't figure out how to find that and you know the exact date when you > purchased it (should be able to look that up on your credit card statement) > you could always try first to email them, tell them your Apple Id email (not > your password of course), the exact name of the app and on what date you > purchased it. > > Best regards, > Sieghard > > -----Original Message----- > From: [email protected] <[email protected]> On Behalf Of > Richard Turner > Sent: Tuesday, March 3, 2020 5:09 AM > To: [email protected] > Subject: RE: is there anyway to get your money back for an app purchase? > > If Apple actually sends you a receipt via Email, which I've gotten very few > of in the last several months, there should be a place in the email to > request a refund, if not, and even though this is not technically the right > procedure, I'd call Apple Accessibility and ask them for help. > There is no way to actually talk with anyone with the app store side of > things. > I think you can do a chat with them, but try the folks at accessibility first. > 877-204-3930 > > > Richard > > 🖖 Live long and prosper > > > Check out my web site at: www.turner42.com > > -----Original Message----- > From: [email protected] <[email protected]> On Behalf Of Joshua > Hendrickson > Sent: Tuesday, March 3, 2020 4:32 AM > To: [email protected] > Subject: is there anyway to get your money back for an app purchase? > > Hi to all. I heard on a recent audio event about the voice recorder HD app. > I decided to get it. I found out that to unlock more advanced features, they > would cost. I checked and the price was about > $6 I didn't think that was to bad, but I paid for the advanced features and > I can't even use the piece of crap app. I can make voice recordings, > however, I can't even find the recordings that I have made let alone play > them. Is there anyway I could get my $6 back. When you purchase an app, is > your money gone forever? Thanks. > -- > Joshua Hendrickson > > Joshua Hendrickson > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/CADUoy9t3u%3DoQrCRuiipEKhf4MA1-6auCKV8B5Zot7Rii4wh7hQ%40mail.gmail.com. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/MWHPR1701MB19017A6A1F609729A6E39084B7E40%40MWHPR1701MB1901.namprd17.prod.outlook.com. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/MWHPR06MB31359B66CE4BD5B199A9F0A2C7E40%40MWHPR06MB3135.namprd06.prod.outlook.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/D2513196-42C8-4E09-88DE-37F190F639E7%40comcast.net.
