I had this problem in May and I eventually uninstalled anything apple on my Windows 7 computer then downloaded iTunes and allowed to reinstall all it thought it wanted to.
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of James Mannion Sent: Monday, October 15, 2012 7:23 AM To: [email protected] Subject: Re: trouble with syncing iPhone with iTunes in Windows Hi Raul, Unfortunately I don't have a complete answer, but I have also had the sync services error happening sometimes when I connect and other times not. It started with ITunes 10.7 for me, but I have found google results Apple Forum discussions that say this goes way back to about the beginning of time as far as the IPhone and ITunes goes. I read some posts that some people had some luck with repairing ITunes and others deleted or renamed the Sync Services folder and let ITunes recreate it in the account upon launch. In Windows 7 it is under \users\user name\AppData\... and then Apple Computers . I'm sorry, I don't think I have the exact path right, but it is easy to find browsing around there. You have to type in \users\user name\AppData though in the run box where user name is the user name of the account on the machine because if you stop short of typing the \AppData part you won't ever get it to show what you need to browse to. That may or may not be true for you. Jim On 10/15/12, Raul A. Gallegos <[email protected]> wrote: > Hi all. I've done the extensive Google search, forum reading, and > Apple Support web site reading and I'm still stumped. Here goes. > > I have an iPhone 4S iOS 5.1.1. My wife this weekend purchased an > iPhone 4S iOS 6.0. We use one desktop computer with Windows 7 on it. I > have a user account and she has a user account. When I am in my own > user account I can connect my iPhone and her iPhone to the computer, > open iTunes and sync. Although I haven't done the syncing with her > phone, I know it works because the phone is seen just fine and I can > make changes to it, ETC. Now read on for the weirdness. > > If I go into her Windows account, open iTunes and connect her phone > in, it takes a very long time for iTunes to recognize the phone. When > it does eventually, I get an error that the sync services from the > provider or the server were unable to load and to try again later. I > disconnect her phone and sometimes even have to kill all the iTunes > processes. I do the same on her account with my iPhone and get the > same results. Now, because I know that I can sync my phone on my > account, and her phone is seen by iTunes in my account, and because I > know that under her account, none of the 2 phones is seen and we get > the sync services error, this tells me it's something specific with > her account which is preventing iTunes from doing what it needs to do. > > As far as Windows is concerned, the phones are seen just fine because > we get the option to open the folder and see the pictures in them just > like with all iPhones. This is in her account as well as mine. As I > mentioned before, I've read all the forums I can think of, reinstalled > iTunes, and even removed her account completely, and recreated it and > even made it an admin account and still, the same error happens. > > So, that's why I'm writing here. I would like to see if anyone's come > across this and what, if any solution was found. Since she has her own > Apple ID and I have my own, I didn't want to start using my account to > sync her phone onto, but I will find a way to do that if I have to at > least for the backups. Plus, she wants to put music on her phone, and > I don't blame her. It's not my fault she doesn't appreciate Songza, > Pandora, and AudioGalaxy <grin>. > > When we are in her account and connect her phone, visually it shows > the phone in devices, but the progress bar is moving constantly, > showing it's doing what it needs to do to see the phone. Using > Window-Eyes I cannot gain focus to her phone in the devices because > it's not yet available. This is how I can tell that iTunes does see > her phone, but some driver, or service isn't doing what it needs to in > order for the phone to be accessible from the devices tab. > > So, I'm fresh out of ideas. I even suggested to her to just install > iTunes on her netbook and let's try it from there, but we wanted to > not do that since iTunes will run painfully slow on her netbook, and > besides that, my 500 thousand or more songs are on the main computer, > not her netbook, and as I mentioned before, she wants music from there. > > Ideas, thoughts? I'm up to trying something new. I haven't yet called > Apple because I know they will ask me to try these things first > anyway, and I didn't want to waste their time. > > -- > Raul A. Gallegos > I accidentally locked my coat hanger in my car today. Luckily for me- > I had my keys. > Home Page: http://raulgallegos.com > Twitter: https://twitter.com/rau47 > Facebook: http://facebook.com/rau47 > > -- > You received this message because you are subscribed to the "VIPhone" > Google Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/[email protected]/. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > > > -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
