Hello Richard, I just went to touch accommodations and don't understand what some of those options are. or what they would do. I have shake to undo off and I just turn all vibration off. i'm not sure about the whold thing.. I'll look it up. In the morning. Under the major heading of touch I have the reachability thing and guided access both turned off.
Sent from my iPhone > On Jun 1, 2020, at 4:54 PM, Richard Turner <[email protected]> > wrote: > > It sounds like you are going to see if Apple can fix it right? > If they can reproduce the issue, they will either replace it or fix it. > If you have the patience, you may want to look at the Accessibility, Touch, > then Touch Accommodations settings. > There are several settings in there that may help. > > Either way, you really should have it checked out by apple. > I hope you get it resolved. > > > > > Richard > "There's a nap for that." - an anonymous cat in a window in Portland, Oregon. > > > -----Original Message----- > From: [email protected] <[email protected]> On Behalf Of Deidre > Muccio > Sent: Monday, June 1, 2020 1:43 PM > To: [email protected] > Subject: Re: Hardware issue > > Thank you for your support Arnold. I am just about traumatized by this phone. > It’s not usable. I did take it next-door to Yes computers and the guy was > very frustrated first because he couldn’t figure out why the screen was dark > but he wouldn’t let me turn off the screen curtain or shut down the voice > over before hegrab the phone from me. Then he handed it over to a tec. They > turn voiceover off tested the screen said it worked just fine for them. I > don’t know what they did. They told me to send it back to Apple. They’re not > doing in-store service so I didn’t get to see what they did or didn’t do. > They didn’t wanna be bothered to tell the trut. if the techs at Apple also > find no problem with the phone I’m gonna find someone to buy it off me, or at > least I hope someone will take it off my hands. It may just be the new type > of hardware that is too sensitive and picky with touch gestures alone and > causing the cursor to bounce all over. There is really nothing I can do with > the phone so I’m reverting back to using the 6S with an earlier version of 13 > and right now I’m actually using the six to write this email. Like I said I’m > traumatized enough by this new phone that I’m even afraid to touch either of > these other phones that are lying around the house. > > Deidre > > >> On Jun 1, 2020, at 1:39 PM, Arnold Schmidt <[email protected]> wrote: >> >> Deidre, I am glad it is going back, and hopefully will be replaced. I don't >> know if you read it, but the first day you got it and told us about all the >> problems you were having, I speculated that there was something wrong with >> it. Everybody else who has gotten one of those phones has liked it and >> seemed to have few problems with it. I never thought the problem was you. >> >> Arnold Schmidt >> >> >> Sent from Arnold's iPhone Six >> >> On Jun 1, 2020, at 12:38 PM, Deidre Muccio <[email protected]> wrote: >> >> >> >> Deidre my phone is going back to the shop to be checked out for some kind of >> malfunctioning screen. The phones been completely unusable for weeks now. >> They can see the cursor bouncing all over the place. See what happens. I >> wonder if testing with voiceover on and voiceover off are two different >> animals. Whether they’ll see I’ll be able to determine what the real issue >> is even if they’re not familiar with how to use voiceover. Is there an >> obvious answer to this question. >> Deirdre >> >> >>> >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> [email protected]. 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