I usually use 800-275-2273
Richard
-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf
Of Kramlinger, Keith G., M.D.
Sent: Saturday, October 20, 2012 5:54 PM
To: '[email protected]'
Subject: RE: iPod Touch fifth generation problem
What number do you call at Apple to get this kind of assistance? Is it
the
800-My-Apple, or something different?
Thanks.
-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf
Of Richard Turner
Sent: Saturday, October 20, 2012 2:04 PM
To: [email protected]
Subject: RE: iPod Touch fifth generation problem
This is only a guess, as my 5th generation touch won't be here until
Tuesday, but did you try rebooting the computer while the touch is
plugged
in to see if it recognizes it when it comes back up?
Then, when you open iTunes, are you planning to set it up as a new
device,
or restore it from a backup?
I was planning on calling Apple when I get mine and having them talk me
through the steps, if things don't work as I think they might. This will
be
the first time I have changed devices on this computer.
Richard
-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf
Of Donald L. Roberts
Sent: Saturday, October 20, 2012 11:56 AM
To: Viphone
Subject: iPod Touch fifth generation problem
I received my new iPod Touch fifth generation yesterday, charged it, and
got
it up and running, including connected to my wifi network. This morning,
I
attempted to synchronize the apps via Itunes. This is the message I
found
when I went into "manage devices."
Remove iPod touch (4th generation) (iPod touch) Associated October 19,
2012
Cancel Done
Also, when I plugged the new iPod into the USB port on my PC, the message
came up something like but not verbatim: "one of the USB devices attached
to
this computer is not recognized."
That's about as much info as I can provide. So, please pardon my
ignorance,
but, what do I do now?
Thanks.
Don Roberts
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