Hi Less, i use Face ID al the time. I put the midel on my nose and far away 
from my face, i uses an iPhone XS for 2 years and don’t faceing provlem.

נשלח מה-iPhone שלי

> ‫ב-11 בנוב׳ 2020, בשעה 11:37, ‏‏Les Kriegler ‏<[email protected]> כתב/ה:‬
> 
> 
> Hi All,
> Okay, I have had my new iPhone for about 3 and a half weeks. More often than 
> not, I cannot get Face I.D to work. Sometimes it works when I do not expect 
> it to do so, other times, it’s just the opposite. I cannot consistently 
> create situations where I can identify what my issue is with this feature. I 
> have had a few discussions with Apple Accessibility. I have removed and reset 
> up Face ID, I even removed my app settings before setting up Face I.D. The 
> problem persists. So my questions are these. For those of you using Face I.D, 
> on a percentage basis, how often would you say that Face I.D works for you. 
> Second question, if it works the majority of the time, what method did you 
> use to bring this about? Thanks for the assist on this one.
> Best Regards,
>  
> Les
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