Chances are there was a prompt to turn on the passcode that got activated. So, yes, wipe the phone, and be sure and go through the passcode options and decline until your done. It may still come back, but warn her to be very careful and only tap on passcode options then select do not use passcode.
Richard "You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon airlock with a man from Betelgeuse, and about to die of asphyxiation in deep space, that I really wish I'd listened to what my mother told me when I was young." "Why, what did she tell you?" "I don't know, I didn't listen." -- Douglas Adams, The Hitchhiker's Guide To The Galaxy On Dec 11, 2020, at 2:46 PM, Tom Rash <[email protected]> wrote: I gave an old iPhone to my mother. No pass word or Finger print. She’s 85. Main just taking pictures and using it for emergencies. Now she can’t get into her iPhone. It needs a pass word. It’s looking for six digits. I have no idea what it wants. Is the best thing to do is to bring it back to factory settings and start over? Thanks. It’s an iPhone 6 + -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/<https://eur04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mail-archive.com%2Fviphone%40googlegroups.com%2F&data=04%7C01%7C%7C508ff68eea204048a72908d89e269002%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637433235740665779%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=r40ZXR3FaORYbyh8pnuDe4fZImmxza%2F3GCkr%2FZvTa%2Fo%3D&reserved=0> --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]<mailto:[email protected]>. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/00c301d6d00f%2469701bd0%243c505370%24%40gmail.com<https://eur04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgroups.google.com%2Fd%2Fmsgid%2Fviphone%2F00c301d6d00f%252469701bd0%25243c505370%2524%2540gmail.com%3Futm_medium%3Demail%26utm_source%3Dfooter&data=04%7C01%7C%7C508ff68eea204048a72908d89e269002%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637433235740665779%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=5gpl9ITV9MGB%2BukayZIKw6msjlSrqNvUl1gM%2F2XWvxI%3D&reserved=0>. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/MWHPR17MB198117BA7A30C767697303B5B7CA0%40MWHPR17MB1981.namprd17.prod.outlook.com.
