Here is how to recover your iPhone.

https://support.apple.com/en-us/HT204306

Donna



> On Dec 11, 2020, at 3:46 PM, Tom Rash <dadnthed...@gmail.com> wrote:
> 
> 
> I gave an old iPhone to my mother.  No pass word or Finger print.  She’s 85.  
> Main just taking pictures and using it for emergencies.  Now she can’t get 
> into her iPhone.  It needs a pass word.  It’s looking for six digits.  I have 
> no idea what it wants.  Is the best thing to do is to bring it back to 
> factory settings and start over?  Thanks.
> It’s an iPhone 6 +
>  
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The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
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