Nicolas, have you tried shutting your Apple TV down? Take out the cord that goes into the Apple TV not the HDMI but the other one that shuts it down wait for a couple minutes and then put it back in. Now let it reboot. Sometimes just a reboot on some of these devices will take care of any problem. I’m looking through my settings right now to see if I can help any other way, but since you can’t get to the settings, which is a problem, I’m not sure if I’m going to find anything that doesn’t require the settings part of it. Just thought of some thing. I wonder if somehow you got your Siri shut off in settings. Grasping at straws here. I think that there is no other way to shut it off except in settings or from the remote, but I’ve never had this happen. I know that on the phone you can shut it down completely with a home button or the side button depending on which one you have, but I think the Apple TV can just be totally shut off either in settings or on the remote. I don’t think there’s a mute on the Apple TV like there is on iOS. Still thinking though. I am also a relatively new user of the Apple TV so I probably don’t know as much as some people do.
Reggie Alvarado On Dec 14, 2020, at 4:28 PM, Nicola Sanders <[email protected]> wrote: The volume of the VoiceOver navigation sounds is already quite loud, and I haven’t found a way to turn up the speech volume without having access to speech. Siri doesn’t seem to be clever enough to do that on the Apple TV, or if she is, it’s not making any difference. Tomorrow I may try Be My Eyes, before calling Apple Accessibility. Does anyone know whether Apple Accessibility has a means of controlling the Apple TV remotely? Just curious. Thanks, Nicky From: [email protected] <[email protected]> On Behalf Of Agent086b Sent: 14 December 2020 21:40 To: viphone <[email protected]> Subject: Re: Lost speech on my Apple TV 4th gen Hi, have you tried to turn up the volume incase it is down low? Max. On 15 Dec 2020, at 6:50 am, Nicola Sanders <[email protected]> wrote: Thanks for the great suggestions, Reggie. I can turn VoiceOver off and back on, both with Siri and by pressing the button 3 times, but still no speech. Siri obeys commands, without speaking, and TV programmes play just fine, but obviously I need the speech back. I’ll definitely call Apple Accessibility, either today or tomorrow, and I’ll let the list know how I get on. Thanks again, Nicky From: [email protected] <[email protected]> On Behalf Of regina alvarado Sent: 14 December 2020 20:25 To: [email protected] Subject: Re: Lost speech on my Apple TV 4th gen Did you try asking Siri to turn it off and then back on? Alternatively click the button with the ring around it 3 times. If nothing happens click it 3 times again and see if voice comes back. None of this works call apple accessibility. They are pretty good at diagnosing Apple TV. Hope This helps. Reggie Alvarado On Dec 14, 2020, at 11:42 AM, Nicola Sanders <[email protected]> wrote: Hi all, I turned my Apple TV on, having not used it for a few weeks, and I have no speech at all. I’m fairly sure VoiceOver itself is running, judging by the sounds, but without speech I can’t go into the settings and sort it out. I’ve tried asking Siri to turn speech off and then turn speech on, but to no avail so far. Does anyone have any tips for solving this problem without sighted assistance, or will I have to do a factory reset? Many thanks in advance, Nicky -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. 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