thanks, I am having this problem as well, will try this fix and see how we get on.
Cait > On Apr 23, 2021, at 9:34 PM, Dave Clement <[email protected]> wrote: > > Hello, > > I suspect you are running into the IOS 14 change in which the Phone app > default was set to display just one line on the top or bottom of the screen. > This was probably a productivity type change intended to allow a sighted user > to continue to see whatever app they were using when the call comes in. They > can deal with the call by tapping that one line notification for the call. > > We can do this with Voiceover also but it is somewhat awkward. A more useful > alternative is to alter the default setting for the Phone app. > > If this is your situation, you can reset the Phone app to its former > behaviour where it will use a full screen for the call information. This > should give you back your number pad when the call comes in. You can do this > in: > > Settings / phone / Incoming calls > > Double tap this button and choose the full screen option. > > I hope this helps. > > Dave Clement > Winnipeg MB > > > On Apr 23, 2021, at 8:07 PM, Edward Przybylek <[email protected] > <mailto:[email protected]>> wrote: > > > Hi all, > > In the past, my phone would display the telephone keypad whenever I received > a call. Lately, however, the keypad is no longer displayed when I receive > calls. I really don’t know when this began happening. It’s a real problem > whenever I get a call that requires a numeric response such as confirming a > doctor’s appointment etc. I’ve looked all through settings but I can’t find > anything that would let me display the keypad during a call. Does anyone > know how or if I can return things back to the way they were? If not, how > are others handling this situation? As always, any help is greatly > appreciated. Stay well. > > Take care, > Ed Przybylek > > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected] <mailto:[email protected]>. 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