I could not get the case off mine, Lisa. Maybe I could have, but I think it 
might have cracked somewhere, if I had tried. My phone floated, so was only wet 
on the bottom of the case. 

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Lisa Belville
Sent: Monday, April 26, 2021 3:29 PM
To: [email protected]; Kimberly <[email protected]>
Subject: Re: Help, What to do about a briefly submerged phone

Hi.  I would do this if I could figure out how to remove the case.  It feels 
like it's in 2 separate pieces.  The Verizon store put it on for me, so I never 
saw the case before it was on the phone.




I think I have some rice, though, so I can at least do that.







Lisa Belville
[email protected] <mailto:[email protected]> 
On 4/26/2021 2:05 PM, Kimberly wrote:


        I would start by turning the phone off, I mean all the way off like 
power it down. Then I would take it out of the case and put it in a bag of 
uncooked rice. Leave it there overnight before you try turning it on again or 
plugging it in.

        I’ve had this happened to my phone as well and it made me feel dumb 
too. But my phone was OK and I think yours will be too.

        Sent from Kimber's Red iPhone 

        True peace is not merely the absence of tension; it is the presence of 
justice.—Martin Luther King Jr.


                On Apr 26, 2021, at 2:55 PM, Lisa Belville 
<[email protected]> <mailto:[email protected]>  wrote:
                
                

                Hi, all.  I'm so ready to kick myself.
                
                
                I know the newer iPhones are water resistant, but how resistant?
                
                
                I was in the kitchen cooking and had my phone on the counter so 
I could use the speaker phone.  I moved a dish towel and woops, my phone slid 
off the counter and into a full sink of soapy water.
                
                
                This is an iPhone 12 Pro that has a Zag case on it with a 
tempord glass screen protector.  The case has TPU bumpers on the edges of the 
phone and a hard shell on the back and halfway up the sides of the phone.  None 
of the ports are protected like the battery charger or speakers.
                
                
                I scooped the phone out of the water as soon as it happened and 
was able to continue my conversation with no sign of the phone malfunctioning.  
It seems to be Okay, except the edges of the case where the TPU touches the 
screen are damp.  The speakers sound Okay and all of the buttons are working.
                
                
                Do I put it in a bag of rice or what?  Ironically, I have a day 
before I need to return it to Verizon.
                
                
                How soon can I safely plug the phone into a brick charger or 
should I even try??
                
                
                HTH.  And yes, I feel really dumb.  I'm going to price Otterbox 
cases now.  <sigh>
                
                
                Lisa
                
                
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                Lisa Belville
                [email protected] <mailto:[email protected]> 
                
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