Hello Richard,

Tried both of your suggestions but no change.

Any thoughts welcome as always.


Malcolm Parfitt

> On 27 Apr 2021, at 14:42, Richard Turner <[email protected]> wrote:
> 
> 
> Malcolm,
> Try connecting the old phone while the new one is struggling along.
> But, I would do a reboot of the new phone, tap the volume up, then the volume 
> down fairly quickly then hold the power button in, you will hear power off, 
> but keep holding, and that message will go away and it is now rebooting.
>  
>  
>  
> Richard
> "The highest reward for a person's toil is not what they get for it, but what 
> they become by it."
> 
> - John Ruskin, 1819-1900
> 
>  
> Web site: www.turner42.com
>  
>  
>  
> From: [email protected] <[email protected]> On Behalf Of 
> Malcolm Parfitt
> Sent: Tuesday, April 27, 2021 6:32 AM
> To: [email protected]
> Subject: Re: Update to new iPhone question?
>  
> The iPhone is a 12 Pro Max.
>  
> The strange thing is if I search for an app on the App Store it’ll download 
> fine.
>  
> It is the apps that were on the iPhone XR that are all stuck on 55%.
>  
> IOS updated itself and all other data is transferred.
>  
> The phone has internet connectivity as I’m sending this message from it.
>  
> Strange issue!
> 
> Malcolm Parfitt
> 
> 
> On 27 Apr 2021, at 14:25, Alan Lemly <[email protected]> wrote:
> 
> 
> Malcolm,
>  
> You don't mention in this thread which model your new iPhone is but I have a 
> friend who got an iPhone 12 Pro and experienced this very issue and is still 
> trying to get the phone set up. I believe she must have gotten a real lemon 
> because even a trip to an Apple Store did not correct the problem. I hope 
> your new phone gets past this hiccup.
>  
> Alan Lemly  
>  
> Sent from my iPhone with Outlook for iOS
> From: [email protected] <[email protected]> on behalf of 
> Malcolm Parfitt <[email protected]>
> Sent: Tuesday, April 27, 2021 7:48:12 AM
> To: [email protected] <[email protected]>
> Subject: Update to new iPhone question?
>  
> Hello,
> 
> I have just transferred my data and settings to a new iPhone.
> 
> The new device has internet connectivity I can send and receive e-mails ETC.
> 
> All the pages show the apps in the correct place as they are on the original 
> iPhone.
> 
> Here’s the problem, all apps show that they are downloading but all of them 
> are stuck of 55%
> 
> If I double-tap any app to pause it’s download then try to resume it stays on 
> 55%.
> 
> Has anyone experienced this issue and if so how did you resolve it?
> 
> Thanks.
> 
> Malcolm Parfitt
> 
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