Never had such an experience.   BOA is the most accessible banking app and I 
never found any button that’s not labeled  
For continue or done button, I would start looking at the bottom right corner


Sent from my iPhone

> On May 6, 2021, at 11:52 AM, Debbie Downey <debdow...@tampabay.rr.com> wrote:
> 
> 
> Hello,
>  
> I’ve downloaded the bank of America app to my iPhone 8 with the latest IOS 
> update and find that it is not very accessible.
>  
> I received a verification code which I entered but then it was very difficult 
> to find a continue button. I actually called AIRA and they were able to help 
> me find it using another iPhone to check the screen. There were 2 buttons 
> which were not labeled so that I could say whether I wanted the device to be 
> remembered and AIRA had to tell me which button was which; yes or no.  
>  
> Okay, so I got logged in and selected one of the tabs on the bottom just to 
> check out what was in there and then I couldn’t find a back button and the Z 
> scrub didn’t work. I couldn’t even sign out of the app so I just closed out 
> of the app and will wait for the session to time out to log me out.
>  
> Does anyone have any work arounds for this app or am I doing something wrong? 
> Is it just not accessible? Maybe it’s slightly usable?
>  
> Thanks!
>  
> Debbie    
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