when I opened the app voiceover disappeared.
----- Original Message -----
From: "Edward Przybylek" <[email protected]>
To: <[email protected]>
Sent: Thursday, June 24, 2021 9:25 AM
Subject: RE: Amazon Alexa App Problem
Hi all,
The first things I tried were shutting down and restarting my iPhone and
then I tried resetting the phone. None of this made a difference. Last
night, I spent a lot of time doing some research on the Internet and trying
a number of solutions that people suggested. I finally found a post that
recommended turning off and then turning on airplane mode. I didn't hold
out much hope for this solution but I was getting a bit desperate. I have
numerous Amazon devices around the house and I didn't want to lose all the
information about these devices stored in the Alexa app. Surprisingly,
turning off and then turning on airplane mode solved the problem. I don't
know what airplane mode has to do with the Alexa app but I'm glad to have
things working again. Thanks.
Take care,
Ed Przybylek
-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Vicky Collins
Sent: Thursday, June 24, 2021 10:18 AM
To: [email protected]
Subject: Re: Amazon Alexa App Problem
I had the exact same thing happen to me on two of my phones yesterday after
updating the Amazon Shopping app. Uninstalling the app, then doing a reboot,
and then installing the app again solved the problem. And yes, I did have to
sign back into the app as well as fix its notification settings.
----- Original Message -----
From: Jennie Facer <[email protected]>
To: [email protected]
Date: Wednesday, June 23, 2021 10:40 pm
Subject: Re: Amazon Alexa App Problem
Hi,
Hmmmmmm that is strange. Try reinstalling the app maybe? Remember that you
will have to have your Amazon sign-in info to get back in. You won't lose
any of your data on Alexa or anything if you do this. Also maybe even
before that, restart your phone? Is this the only App it is doing thi to?
Jenn
Jenn and Kumi
> On Jun 23, 2021, at 7:34 PM, Edward Przybylek
> <[email protected]> wrote:
> his
> Hi all,
>
> Tonight I tried to open the Amazon Alexa app to opt out of the Amazon
> Sidewalk feature. I double tapped the app on my home page after which
> there was a delay and I was returned back to the home page with focus
> still on the Amazon Alexa app. I opened the app switcher and found the
> app listed there. Double tapping the app, however, simply returned me
> to the home page with focus still on the app. I then tried the same
> exercise on my iPod Touch 7 with the exact same results. Has anyone
> else experienced this problem? If so, were you able to find a solution?
> As always, any help is greatly appreciated. Stay healthy.
>
> Take care,
> Ed Przybylek
>
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"Hi,
Hmmmmmm that is strange. Try reinstalling the app maybe? Remember that you
will have to have your Amazon sign-in info to get back in. You won't lose
any of your data on Alexa or anything if you do this. Also maybe even
before that, restart your phone? Is this the only App it is doing thi to?
Jenn
Jenn and Kumi
On Jun 23, 2021, at 7:34 PM, Edward Przybylek <[email protected]>
wrote:
his
Hi all,
Tonight I tried to open the Amazon Alexa app to opt out of the Amazon
Sidewalk feature. I double tapped the app on my home page after which
there was a delay and I was returned back to the home page with focus
still on the Amazon Alexa app. I opened the app switcher and found the
app listed there. Double tapping the app, however, simply returned me to
the home page with focus still on the app. I then tried the same exercise
on my iPod Touch 7 with the exact same results. Has anyone else
experienced this problem? If so, were you able to find a solution? As
always, any help is greatly appreciated. Stay healthy.
Take care,
Ed Przybylek
-
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