Robert; I don’t believe voiceover disappeared it probably went to your 
earpiece. I had that happens sometimes with Verizon wireless and I’ve had it 
happen also with the Alexa app. What I do is back out of the app and then go 
back into it again and voiceover reappears.I hope this helps

Sent from my Verizon iPhone 12 Pro!!!

> On Jun 24, 2021, at 12:53 PM, Robert Doc Wright <[email protected]> 
> wrote:
> 
> when I opened the app voiceover disappeared.
> 
> ----- Original Message ----- From: "Edward Przybylek" 
> <[email protected]>
> To: <[email protected]>
> Sent: Thursday, June 24, 2021 9:25 AM
> Subject: RE: Amazon Alexa App Problem
> 
> 
> Hi all,
> 
> The first things I tried were shutting down and restarting my iPhone and then 
> I tried resetting the phone.  None of this made a difference.  Last night, I 
> spent a lot of time doing some research on the Internet and trying a number 
> of solutions that people suggested.  I finally found a post that recommended 
> turning off and then turning on airplane mode.  I didn't hold out much hope 
> for this solution but I was getting a bit desperate.  I have numerous Amazon 
> devices around the house and I didn't want to lose all the information about 
> these devices stored in the Alexa app.  Surprisingly, turning off and then 
> turning on airplane mode solved the problem.  I don't know what airplane mode 
> has to do with the Alexa app but I'm glad to have things working again.  
> Thanks.
> 
> Take care,
> Ed Przybylek
> 
> 
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Vicky Collins
> Sent: Thursday, June 24, 2021 10:18 AM
> To: [email protected]
> Subject: Re: Amazon Alexa App Problem
> 
> I had the exact same thing happen to me on two of my phones yesterday after 
> updating the Amazon Shopping app. Uninstalling the app, then doing a reboot, 
> and then installing the app again solved the problem. And yes, I did have to 
> sign back into the app as well as fix its notification settings.
> 
> ----- Original Message -----
> From: Jennie Facer  <[email protected]>
> To: [email protected]
> Date: Wednesday, June 23, 2021 10:40 pm
> Subject: Re: Amazon Alexa App Problem
> 
>> 
>> 
>> Hi,
>> 
>> Hmmmmmm that is strange. Try reinstalling the app maybe? Remember that you 
>> will have to have your Amazon sign-in info to get back in. You won't lose 
>> any of your data on Alexa or anything if you do this. Also maybe even before 
>> that, restart your phone? Is this the only App it is doing thi to?
>> 
>> Jenn
>> 
>> Jenn and Kumi
>> 
>> > On Jun 23, 2021, at 7:34 PM, Edward Przybylek > 
>> > <[email protected]> wrote:
>> > his
>> > Hi all,
>> >
>> > Tonight I tried to open the Amazon Alexa app to opt out of the Amazon > 
>> > Sidewalk feature.  I double tapped the app on my home page after which > 
>> > there was a delay and I was returned back to the home page with focus > 
>> > still on the Amazon Alexa app.  I opened the app switcher and found the > 
>> > app listed there.  Double tapping the app, however, simply returned me > 
>> > to the home page with focus still on the app.  I then tried the same > 
>> > exercise on my iPod Touch 7 with the exact same results.  Has anyone > 
>> > else experienced this problem?  If so, were you able to find a solution? > 
>> > As always, any help is greatly appreciated.  Stay healthy.
>> >
>> > Take care,
>> > Ed Przybylek
>> >
>> > -
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>> "Hi,
>> 
>> 
>> Hmmmmmm that is strange. Try reinstalling the app maybe? Remember that you 
>> will have to have your Amazon sign-in info to get back in. You won't lose 
>> any of your data on Alexa or anything if you do this. Also maybe even before 
>> that, restart your phone? Is this the only App it is doing thi to?
>> 
>> 
>> Jenn
>> 
>> 
>> Jenn and Kumi
>> 
>> 
>> On Jun 23, 2021, at 7:34 PM, Edward Przybylek <[email protected]> 
>> wrote:
>> 
>> 
>> his
>> Hi all,
>> 
>> Tonight I tried to open the Amazon Alexa app to opt out of the Amazon 
>> Sidewalk feature.  I double tapped the app on my home page after which there 
>> was a delay and I was returned back to the home page with focus still on the 
>> Amazon Alexa app.  I opened the app switcher and found the app listed there. 
>>  Double tapping the app, however, simply returned me to the home page with 
>> focus still on the app.  I then tried the same exercise on my iPod Touch 7 
>> with the exact same results.  Has anyone else experienced this problem?  If 
>> so, were you able to find a solution?  As always, any help is greatly 
>> appreciated.  Stay healthy.
>> 
>> Take care,
>> Ed Przybylek
>> 
>> -
>> The following information is important for all members of the V iPhone list..
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