Hi Amazon is aware of this issue that many voiceover screen reader users are having. I spoke with them and they have several claims regarding the problem and have it flagged as an immediate problem so it will be fixed soon.
Feliciano For tech tips and updates: LIKE www.facebook.com/theblindman12v Follow www.twitter.com/theblindman12v Follow www.instagram/TheBlindMan12v those who are crazy enough to think they can change the world are the ones who do. -Steve Jobs On Oct 19, 2021, at 11:31 AM, CHELA Robles <[email protected]> wrote: Yes, I’ve had issues with viewing products on the app so I have alternatively been able to use the website itself from my laptop and being able to add them to my cart and then I use the mobile app to actually check out my items which seems to work but I think that Amazon accessibility should be notified of this if they aren’t already aware of it. Sent from my iPhone On Oct 19, 2021, at 11:11 AM, Alan Lemly <[email protected]> wrote: For those experiencing Voiceover issues with the Amazon app or any other app, with the app running, engage the rotor until Screen recognition is announced and make sure it is off. I’ve found this corrected more than one app where Voiceover wasn’t saying much of anything when trying to swipe and I found Screen recognition was on and turning it off corrected the problem. Alan Lemly From: [email protected] <[email protected]> On Behalf Of Robert stigile Sent: Tuesday, October 19, 2021 12:08 PM To: [email protected] Subject: Re: Amazon Hi Yes some are having iamssues and others are not. Amazon is aware of it and they said it should be fixed by Friday. Robert Stigile, Second Vice-President National Federation of the Blind of California President San Fernando Valley Chapter 818-381-9568 On Oct 19, 2021, at 10:05 AM, Mickey Quenzer <[email protected]<mailto:[email protected]>> wrote: Hello: Yes I am having exactly the same problem and don’t know if it’s because of the latest update. I don’t know who to report it to either. It’s most disturbing as I was trying to actually order some things and can’t do it. I can look for things I can find the list of things but when I click on a specific thing no information is shown that’s my scenario. ******* MQ ******* *******270-776-9871 ******* ________________________________ From: 'Richard Claridge' via VIPhone <[email protected]<mailto:[email protected]>> Sent: Tuesday, October 19, 2021 11:58:48 AM To: [email protected]<mailto:[email protected]> <[email protected]<mailto:[email protected]>> Subject: Amazon Hi all. Is anyone else having trouble with the Amazon app? I don’t even know if I’ve done an update recently, it’s not in the list of recently updated apps. But when I search for something then pick a result I can’t read anything on the page apart from the search bar and bottom buttons. The whole middle bit is gone. I have limited vision and I can see the page is there to start with but as soon as I tap on the screen the whole middle bit just goes blank. I’ve deleted and reinstalled the app but it has made no difference. 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