True, in the case that you describe, I very likely would not pay
attention to it if it were not causing and I did not think it would
cause any future issue. I do agree that I absolutely appreciate Apple
accessibility and the extra mile they go in a lot of cases. It makes
all the difference and does not go unappreciated.

On 11/5/12, David Chittenden <[email protected]> wrote:
> It depends on the rattle. On my iPhone, if I hold it just right and shake it
> just so, I can barely hear a very slight rattle. In my case, it is one of
> the volume buttons which I can very slightly wiggle. The movement is less
> than a millimetre. As a company, I would not replace such an issue unless my
> policy stated that nothing in the product has any movement except in
> directions that are specified. Yes, you can acquire products built to that
> intense of specifications. And yes, those products are considerably more
> expensive than the consumer analog of such products. For example, look at
> the specs, and related prices, of the Panasonic ToughBook laptops. They are
> a couple thousand more than standard laptops of the same specs.
>
> David Chittenden, MSc, MRCAA
> Email: [email protected]
> Mobile: +64 21 2288 288
> Sent from my iPhone
>
> On 06/11/2012, at 16:35, James Mannion <[email protected]> wrote:
>
>> Ok, I know someone is going to say the tone at the end of my message
>> and the wording was not appropriate and maybe it wasn't quite the way
>> I should have expressed how I feel. I'm sorry if it was incorrect. I
>> do very strongly feel concerned if they take the direction of just
>> pushing the issue under the rug or denying it to be an issue or
>> however is best to describe it. That idea is really upsetting to me.
>> The only way I can really think of around it when it is an issue and
>> if they will not respond in an acceptable way is to take it to
>> squaretrade (square trade) and hope they would consider it a real
>> issue. I would think they would, but who knows for sure.
>>
>>
>> On 11/5/12, James Mannion <[email protected]> wrote:
>>> I also heard that episode, but the really disturbing thing is in the
>>> latest one after that, someone from Apple had commented that they have
>>> a policy that they will not replace an IPhone for the rattle problem
>>> and they stated tey have official Apple documents that state they will
>>> not do it. That is really disturbing when some are clearly having
>>> issues with a rattle that is not there in others and it sounds like
>>> Apple is taking the direction of a cover up. If some do not rattle,
>>> none of them should. Apple needs to own up to their crap for quality
>>> control and make things right for everyone.
>>>
>>> On 11/5/12, Grant Hardy <[email protected]> wrote:
>>>> Hi all,
>>>>
>>>> Just wanted to give an update on the "rattle" sound I heard when
>>>> shaking my iPhone 5.
>>>>
>>>> My phone company offers a 14-day window where you can get your unit
>>>> exchanged with a brand-new, sealed unit. I opted for this just in
>>>> case.
>>>>
>>>> The new unit has no rattle at all. I'm very happy.
>>>>
>>>> I'm convinced there was something moving around in the older unit that
>>>> shouldn't be.
>>>>
>>>> Grant
>>>>
>>>> On 10/24/12, Grant Hardy <[email protected]> wrote:
>>>>> For sure, the thing is though that the subtle clicking sound on my
>>>>> phone isn't at all significant. If I take it back and get a
>>>>> replacement, it'll be a refurbished unit which I really don't want if
>>>>> I can help it.
>>>>>
>>>>> On 10/24/12, Sieghard Weitzel <[email protected]> wrote:
>>>>>> Hi all you who have a rattling iPhone,
>>>>>>
>>>>>> Rob from the Today in iOS Podcast just covered this issue in his last
>>>>>> episode and he had several callers who called in reporting that they
>>>>>> had
>>>>>> various noises. One caller said his made more of a stronger
>>>>>> rattle/clunk
>>>>>> and
>>>>>> that he ended up getting a new iPhone after he took his phone to an
>>>>>> Apple
>>>>>> Store and the tech determined his battery was slightly loose. Other
>>>>>> callers
>>>>>> said the small clicking/rattle could be the camera lens or the home
>>>>>> key.
>>>>>> My
>>>>>> 4S is dead quiet and I never noticed a rattle with my 4 either and I
>>>>>> had
>>>>>> an
>>>>>> iPhone that made a significant noise when I shook it I'd probably
>>>>>> take
>>>>>> it
>>>>>> back to Apple and argue that this should not be which seems to be
>>>>>> what
>>>>>> quite
>>>>>> a few of the callers seemed to agree with.
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>> Sieghard
>>>>>>
>>>>>>
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>>>>>>
>>>>>
>>>>
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