Hi Grant, Living in Vancouver where you have access to several Apple Stores, I'd recommend you go to one and see what they can do. I have had both my iPhone and 4S replaced because of problems, the 4 after about 8 months when my home button quit working most of the time and the 4S after a month or so because I had call quality problems. I should mention that each time I received a new not refurbished phone; I specifically asked the Genious I dealt with and he assured me that I was getting a brand new phone. I have always gone to the Apple Store at Oakridge Centre because the Skytrain station is only 100 feet or so from the mall entrance and I find it easy to get to.
Regards, Sieghard -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Grant Hardy Sent: Tuesday, November 06, 2012 5:51 PM To: viphone@googlegroups.com Subject: Problem with new iPhone 5 Hi all, Aww man, I wonder if there are some quality control problems with a couple batches of iPhone 5s? I know I'm being a bit picky, but I got a replacement 5 in the mail because the phone rattled when I shook it. This brand new unit doesn't rattle, but there's another problem. The vibration motor is rather weak and doesn't deliver the same smooth, consistent performance as the previous 5 did. When the phone vibrates it sounds as though other components in the phone are jiggling around; for example, holding my hand on the silent switch makes the vibration sound a bit better. I'm not doing a very good job of describing the symptoms, but you'd know what I'm talking about if you could hear it. I wonder if there's anything that a genius could do besides replacing the phone? As this phone doesn't rattle I'd like to keep this one, if the vibration problems can be ironed out. What do you guys think? Grant -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
