Hi Sieghard, thanks for the advice. How did you convince them to give you a new phone and not a refurbished one? As far as I am aware, Apple is pretty clear that this is usually what will happen if you get your phone replaced. Did you exchange just the phone or the entire package?
Grant On 11/6/12, Sieghard Weitzel <[email protected]> wrote: > Hi Grant, > > Living in Vancouver where you have access to several Apple Stores, I'd > recommend you go to one and see what they can do. I have had both my iPhone > and 4S replaced because of problems, the 4 after about 8 months when my > home > button quit working most of the time and the 4S after a month or so because > I had call quality problems. I should mention that each time I received a > new not refurbished phone; I specifically asked the Genious I dealt with > and > he assured me that I was getting a brand new phone. I have always gone to > the Apple Store at Oakridge Centre because the Skytrain station is only 100 > feet or so from the mall entrance and I find it easy to get to. > > > Regards, > Sieghard > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf > Of Grant Hardy > Sent: Tuesday, November 06, 2012 5:51 PM > To: [email protected] > Subject: Problem with new iPhone 5 > > Hi all, > > Aww man, I wonder if there are some quality control problems with a > couple batches of iPhone 5s? > > I know I'm being a bit picky, but I got a replacement 5 in the mail > because the phone rattled when I shook it. This brand new unit doesn't > rattle, but there's another problem. The vibration motor is rather > weak and doesn't deliver the same smooth, consistent performance as > the previous 5 did. When the phone vibrates it sounds as though other > components in the phone are jiggling around; for example, holding my > hand on the silent switch makes the vibration sound a bit better. I'm > not doing a very good job of describing the symptoms, but you'd know > what I'm talking about if you could hear it. > > I wonder if there's anything that a genius could do besides replacing > the phone? As this phone doesn't rattle I'd like to keep this one, if > the vibration problems can be ironed out. What do you guys think? > > Grant > > -- > You received this message because you are subscribed to the "VIPhone" > Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/[email protected]/. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > > > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/[email protected]/. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > > > -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
