Did speech get turned off? Voiceover will still be on, but the speech may have got turned off. Just a thought?
Jenn Jenn and Kumi > On Jan 9, 2022, at 4:36 PM, kitty hevener <[email protected]> wrote: > > > Richard, no, I was just doing the power off button for couple seconds. I > have now talked to apple accessability two times and had two failed attempts. > The last time, I spoke with a senior advisor. She basically ended up > telling me to just update to 15.2 in hopes that would solve issue. So, when > it finishes updating, will try your suggestion. > > From: [email protected] <[email protected]> On Behalf Of > [email protected] > Sent: Sunday, January 9, 2022 5:39 PM > To: [email protected] > Subject: RE: need help getting my SE 2020 working properly again > > Have you done a reboot? > > I think the SE 2020 works like the newer phones where you press and release > the volume up, then press and release the volume down then hold in the side > button about 8 or 10 seconds and release and wait for it to come back on. > > The first two steps need to be done quickly, don’t hold in the volume buttons > just press and release, then hold the side switch … > > > > > Richard > “One can’t be angry when one looks at a penguin.” ~ John Ruskin > > My web site; https://www.turner42.com/ > > From: [email protected] <[email protected]> On Behalf Of kitty > hevener > Sent: Sunday, January 9, 2022 2:27 PM > To: viphone user group <[email protected]> > Subject: need help getting my SE 2020 working properly again > > I forgot to put my phone on charge last night. Consequently, battery ran > down. Since recharging, I discovered that I can not give voice commands to > open my aps. When flicking around the screen, voice over does not speak. > Yet, when I hold the home button and say “voiceover on”, I get message saying > voice over is on. When trying to unlock phone, have to enter pass code, as > it is no longer responding to my fingerprint. > > Called apple accessability for help. Did screen share. While on phone, my > phone behaved like I would expect it to. By that, I mean that I could flick > to all my aps and hear everything as expected. Hung up from phone call and > discovered that my phone went back to doing what it was doing prior to > calling apple accessability. Called apple accessability tweo more times. I > was talking to rep and when they went to check my account, they never came > back. This was 7-8 minutes in to the call. I truly have never seen my phone > behave like this. Please help. 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Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/015501d805b1%24bc223ba0%243466b2e0%24%40earthlink.net. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/9B80E10F-55F5-4814-ADCA-C8E3CAE7562C%40gmail.com.
