I received my Orbit Reader 20 Plus this past Christmas, and have just begun to 
get comfortable with it.  My main purpose for it is for use with my iPhone when 
traveling, for answering email and texts.  I was having the same issue.  Having 
the phone's screen locked before turning the Orbit Reader on or off worked for 
me only some of the time.

I finally decided that I was getting really confused by the files that came on 
the SD card, and, since I'm currently only using my Orbit Reader with my phone, 
I didn't really need the SD card.  So I just took it out of the unit, and left 
it out.  Now everything is working correctly with my phone.

If, and when I decide to learn to work with the SD card, I'll pop it back in, 
or better yet, get a blank one, and give it another try.

Karen Poulakos
-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Duane Steele
Sent: Friday, February 25, 2022 1:17 PM
To: viphone@googlegroups.com
Subject: an orbit reader/iPhone question

Hello friends,

I have purchased an Orbit Reader 20 Plus, and all attempts To keep it paired 
with my iPhone 8 For more than a short time fail. I have contacted technical 
support and followed the instructions in the manual to the letter. If I keep 
the unit in "sleep" mode, it stays connected. However, after turning it 
completely off, though it recognizes the ORBIT reader, and in settings it says 
the unit is connected, there is no response. I am told By technical support to 
just unpair and re-pair the unit. Really? every day, and even twice a day? 
Orbit Research, from which I bought the READER directly, offErs no other 
advice. I'm about ready to just give up and send it back. But first, I turn to 
some of you who might know how to solve my connection problem. Thanks in 
advance for any assistance.


Peace & Blessings,
Pastor Duane L. Steele
Phone (276) 730-5194

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