I can use spectrum tv app with no issues

--------------------------------------------------
From: "Ron Canazzi" <[email protected]>
Sent: Wednesday, September 20, 2023 6:15 PM
To: <[email protected]>
Subject: Re: Issue With Spectrum Mobile App Accessibility

Hi Group,

The Spectrum mobile app (no spec connect or my spectrum in the title) is the one I am talking about. That used to access TV channels that you had as part of your account subscription. It has and still does not have anything to do with the account proper. It does have a link to the My Spectrum app--which will launch in a separate procewss if you double tap that button. But the classic accessibility of the Spectrum Mobile app is destroyed as of Monday, September 18.


On 9/20/2023 12:13 PM, Matt White wrote:
Was coming here to say the same thing; there is a My Spectrum app and a My Spectrum TV app. Both seem reasonably accessible to me, at least so far.
Sent from my iPhone

On Sep 20, 2023, at 12:05, Michael Amaro <[email protected]> wrote:

The mobile  app is no more.  Every thing is done threw my spectrum app

--------------------------------------------------
From: "Ron Canazzi" <[email protected]>
Sent: Tuesday, September 19, 2023 3:07 PM
To: "ViPhone List" <[email protected]>
Subject: Issue With Spectrum Mobile App Accessibility

Hi Group,

i got my first iPhone in March of 2019. I installed the Spectrum Mobile App for iPhone in June of 2019. The app worked perfectly and was totally accessible until yesterday. The app updated and now I have difficulty navigating the interface. The app opens with a group of new filters, but setting and navigating this screen is almost impossible. Gone are the simple 'all channels' and 'simple Favorites' navigation screen when a single swipe right or left moved you up and down the screen from channel to channel and a simple double tap launched the selected channel.

Has anyone else noticed this or am i missing something as far as adjustments or is this the new order of things with respect to the app? If so, and if people want to keep using the app, I suggest you give feedback through the developer website or the feed back link within the app settings.

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