Oh, yes, you're right.  I was looking at the VDScan settings last night thinking it had to be something to do with the camera and I didn't see camera listed any where.

I even tried opening the camera first and then opening VDScan but no luck.




Lisa Belville
missktlab1...@frontier.com

On 9/23/2023 11:48 AM, Richard Turner wrote:

Thanks Lisa,

One of the strange symptoms is that in the settings/VDScan, the camera is not mentioned.  Every other app that uses the camera has a allow X app to use the camera button.  It used to.

But for some of us, that is gone.

I even tested the scanner in Voice Dream Reader and it works fine.  It just cannot do all that VDScan can do.

I've only heard from one other person with this issue.  So, that makes three of us so far.

Time will tell.

Richard, USA.

“Reality is the leading cause of stress for those who are in touch with it.”  --  Jane Wagner from The Search for Intelligent Life in the Universe

My web site: https://www.turner42.com <https://www.turner42.com>

*From:* viphone@googlegroups.com <viphone@googlegroups.com> *On Behalf Of *Lisa Belville
*Sent:* Saturday, September 23, 2023 9:36 AM
*To:* viphone@googlegroups.com
*Subject:* Re: VDScan and iOS 17 issues

Hi, Richard.

Sadly, yes.  I wrote to Winston on Thursday morning and he got back to me this morning.  Neither his update nor the 17.0.1 update has corrected the issue.  VO tells me the app is opening, but it doesn't.  However, the app is in the app switcher.

I've tried several hard resets and I've completely removed and re-downloaded the app.

It's like the app isn't completely opening or something.

Winston asked me if I had any odd settings tweaked on my phone and I do not, but I'm not sure what I should be looking for..

I hope that enough of us with this issue can help him find a solution.  I'm also happy to see he's being so responsive.

Lisa Belville
missktlab1...@frontier.com

On 9/23/2023 11:08 AM, Richard Turner wrote:

    Greetings,

    Has anyone had problems using VDScan after updating to iOS 17 or
    17.0.1?

    On my 13 pro, it won't open.

    Winston Chen cannot duplicate this on two different devices.

    So, checking to see if others are having issues.

    For me, I try launching the app, I end up back on the main screen,
    but VDScan shows up in the app switcher.

    Checking the settings, it says nothing about camera access.

    I have deleted and reinstalled the app several times, and reset
    network settings.

    I'm not ready to reset all settings as that is a royal pain in the ….

    Richard, USA.

    “Reality is the leading cause of stress for those who are in touch
    with it.”  --  Jane Wagner from The Search for Intelligent Life in
    the Universe

    My web site: https://www.turner42.com

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