Under the main phone settings, camera is set to on.

Sent from my iPhone

> On Sep 23, 2023, at 3:47 PM, Richard Turner <[email protected]> 
> wrote:
> 
> Not the settings in the app, but go to the regular settings on the phone, go 
> down to VDScan and see what it says in there. 
> 
> 
> Richard, USA 
> ——
> "While striving for perfection, let us do what is possible." — John Wesley
> (Sent from my iPhone)
> 
>>> On Sep 23, 2023, at 3:35 PM, Tom Lange <[email protected]> wrote:
>>> 
>> 
>> Language autodect is turned on.
>> Scan tone is on.
>> Always enhance images is on.
>> Read text automatically is on.
>> Show plain text after recognizing is on.
>> 
>> I see no mention of the camera under settings.
>> 
>> Hope that helps.
>> 
>> Tom 
>> 
>>>> On Sep 23, 2023, at 3:24 PM, Larry Smith <[email protected]> wrote:
>>>> 
>>> I just purchased the iPhone 15 max yesterday. VD scan is working here.
>>>             
>>> 
>>>> On Sep 23, 2023, at 12:36 PM, Lisa Belville <[email protected]> 
>>>> wrote:
>>>> 
>>>> Hi, Richard.
>>>> 
>>>> 
>>>> 
>>>> Sadly, yes.  I wrote to Winston on Thursday morning and he got back to me 
>>>> this morning.  Neither his update nor the 17.0.1 update has corrected the 
>>>> issue.  VO tells me the app is opening, but it doesn't.  However, the app 
>>>> is in the app switcher.
>>>> 
>>>> 
>>>> 
>>>> I've tried several hard resets and I've completely removed and 
>>>> re-downloaded the app.
>>>> 
>>>> 
>>>> 
>>>> It's like the app isn't completely opening or something.
>>>> 
>>>> 
>>>> 
>>>> Winston asked me if I had any odd settings tweaked on my phone and I do 
>>>> not, but I'm not sure what I should be looking for..
>>>> 
>>>> 
>>>> 
>>>> I hope that enough of us with this issue can help him find a solution.  
>>>> I'm also happy to see he's being so responsive.
>>>> 
>>>> 
>>>> 
>>>> 
>>>> Lisa Belville
>>>> [email protected]
>>>> On 9/23/2023 11:08 AM, Richard Turner wrote:
>>>>> Greetings,
>>>>> 
>>>>> Has anyone had problems using VDScan after updating to iOS 17 or 17.0.1?
>>>>> 
>>>>> On my 13 pro, it won't open.
>>>>> 
>>>>> Winston Chen cannot duplicate this on two different devices.
>>>>> 
>>>>> So, checking to see if others are having issues.
>>>>> 
>>>>> For me, I try launching the app, I end up back on the main screen, but 
>>>>> VDScan shows up in the app switcher.
>>>>> 
>>>>> Checking the settings, it says nothing about camera access.
>>>>> 
>>>>> I have deleted and reinstalled the app several times, and reset network 
>>>>> settings.
>>>>> 
>>>>> I'm not ready to reset all settings as that is a royal pain in the ….
>>>>> 
>>>>>  
>>>>> Richard, USA.
>>>>> 
>>>>> “Reality is the leading cause of stress for those who are in touch with 
>>>>> it.”  --  Jane Wagner from The Search for Intelligent Life in the Universe
>>>>> 
>>>>>  
>>>>> My web site: https://www.turner42.com
>>>>> 
>>>>>  
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