Yes, I received another message from Apple Accessibility yesterday where this was also explained. I assume this was sent on to a higher level because the first response I received simply stated what the support article said which is a 1-finger double tap for hours and minutes and a 1-finger triple tap for just minutes. In fact, they even pointed out " If the watch is awake, place your palm over the watch face to put it to sleep or if Wake on Wrist Raise is turned on, turn your wrist downwards and then perform the one-finger double tap. We tested this with a Sleep Focus enabled and managed to get the same results". Below is the entire conversation I had regarding this starting with my initial message, their reply, my response and then the second message where they state an additional tap is required if any type of focus is active:
From: Apple Accessibility <accessibil...@apple.com> Sent: Wednesday, December 20, 2023 11:39 AM To: siegh...@outlook.com Subject: Re: RE: Haptic time on /apple Watch Hello Sieghard, Expected behavior with Taptic Time while VoiceOver is enabled is to use a one-finger double tap to feel hours and minutes, or a one-finger triple tap for just the minutes. This is with the screen locked. If the watch is awake, place your palm over the watch face to put it to sleep or if Wake on Wrist Raise is turned on, turn your wrist downwards and then perform the one-finger double tap. We tested this with a Sleep Focus enabled and managed to get the same results. If you are receiving different results when trying these above steps, we recommend partnering with a member of our AppleCare Accessibility Support team to further troubleshoot. If they are unable to resolve the concern through troubleshooting, then they can escalate their findings to the appropriate teams for further investigation. You will find the contact information for the team in the following support article: https://support.apple.com/HT209585 Sincerely, Apple Accessibility On Dec 20, 2023, at 2:42 PM, Sieghard Weitzel <siegh...@outlook.com> wrote: I will contact somebody because as I said, I consistently get the behaviour I described, i.e. if sleep focus is enabled a 1-finger double tap does nothing and I am sure my watch/screen is asleep. From: Apple Accessibility <accessibil...@apple.com> Sent: Tuesday, January 2, 2024 1:43 PM To: siegh...@outlook.com Subject: Re: RE: RE: Haptic time on /apple Watch Hello Sieghard, We wanted to quickly follow up and clarify that in order to use Taptic Time in any of the Focus modes that turn of the display, like the Sleep Focus does, you will need to tap the screen once to wake it before performing the double-tap for Taptic Time. The gesture should be performed as “one, one-two” in a relatively quick manner. Sincerely, Apple Accessibility On Jan 02, 2024, at 8:04 PM, Sieghard Weitzel <siegh...@outlook.com> wrote: Thanks, that is my experience, it would be a good idea if your support article about haptic time would be updated to reflect this. I don’t use Zoom of any sort, but I believe some gestures are also different when Zoom is enabled so if that is the case with haptic time this should also be mentioned. From: Apple Accessibility <accessibil...@apple.com> Sent: Wednesday, January 3, 2024 10:19 AM To: siegh...@outlook.com Subject: Re: RE: RE: RE: Haptic time on /apple Watch Hello Sieghard, We’d be more than happy to request an update to our support article that will reflect this information and will ensure this request reaches the appropriate teams. Sincerely, Apple Accessibility -----Original Message----- From: 'Angie Nutt' via VIPhone <viphone@googlegroups.com> Sent: Wednesday, January 3, 2024 2:13 AM To: 'Angie Nutt' via VIPhone <viphone@googlegroups.com> Subject: Apple watch and sleep focus Hi all, I got a reply from Apple accessibility and actually, three taps is correct as you have to tap it once to wake it up. Hope that clarifies it; it’s not a bug. All the best Angie -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/109FE714-D6B2-43D1-96E5-788D5ED6E4E0%40comproom.co.uk. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/PH7PR12MB565640005B1EC700E985FD6BC760A%40PH7PR12MB5656.namprd12.prod.outlook.com.
