I got mine to work consistently as well. They really need to make it easier to understand first time out. Thanks to all of your persistence in getting it explained better.
> On Jan 3, 2024, at 3:50 PM, Jonathan Cohn <jccacc...@gmail.com> wrote: > > I finally got taptic time to work for me on my SE watch. > I had to turn off raise to speak time in the VoiceOver settings, which didn’t > seem to do anything. > Thanks for all the notes, otherwise I would have just thought it was an > unreliable service when VoiceOver is running. I was only able to get taptic > time to work when I didn’t want it, like when removing the watch from my > wrist. > > >> On Jan 3, 2024, at 3:43 PM, Sieghard Weitzel <siegh...@live.ca> wrote: >> >> Yes, I received another message from Apple Accessibility yesterday where >> this was also explained. I assume this was sent on to a higher level because >> the first response I received simply stated what the support article said >> which is a 1-finger double tap for hours and minutes and a 1-finger triple >> tap for just minutes. In fact, they even pointed out " If the watch is >> awake, place your palm over the watch face to put it to sleep or if Wake on >> Wrist Raise is turned on, turn your wrist downwards and then perform the >> one-finger double tap. We tested this with a Sleep Focus enabled and managed >> to get the same results". >> Below is the entire conversation I had regarding this starting with my >> initial message, their reply, my response and then the second message where >> they state an additional tap is required if any type of focus is active: >> >> From: Apple Accessibility <accessibil...@apple.com> >> Sent: Wednesday, December 20, 2023 11:39 AM >> To: siegh...@outlook.com >> Subject: Re: RE: Haptic time on /apple Watch >> >> Hello Sieghard, >> >> Expected behavior with Taptic Time while VoiceOver is enabled is to use a >> one-finger double tap to feel hours and minutes, or a one-finger triple tap >> for just the minutes. >> This is with the screen locked. >> If the watch is awake, place your palm over the watch face to put it to >> sleep or if Wake on Wrist Raise is turned on, turn your wrist downwards and >> then perform the one-finger double tap. We tested this with a Sleep Focus >> enabled and managed to get the same results. >> >> If you are receiving different results when trying these above steps, we >> recommend partnering with a member of our AppleCare Accessibility Support >> team to further troubleshoot. If they are unable to resolve the concern >> through troubleshooting, then they can escalate their findings to the >> appropriate teams for further investigation. >> >> You will find the contact information for the team in the following support >> article: >> https://support.apple.com/HT209585 >> >> Sincerely, >> Apple Accessibility >> >> On Dec 20, 2023, at 2:42 PM, Sieghard Weitzel <siegh...@outlook.com> wrote: >> I will contact somebody because as I said, I consistently get the behaviour >> I described, i.e. if sleep focus is enabled a 1-finger double tap does >> nothing and I am sure my watch/screen is asleep. >> >> From: Apple Accessibility <accessibil...@apple.com> >> Sent: Tuesday, January 2, 2024 1:43 PM >> To: siegh...@outlook.com >> Subject: Re: RE: RE: Haptic time on /apple Watch >> >> Hello Sieghard, >> >> We wanted to quickly follow up and clarify that in order to use Taptic Time >> in any of the Focus modes that turn of the display, like the Sleep Focus >> does, you will need to tap the screen once to wake it before performing the >> double-tap for Taptic Time. The gesture should be performed as “one, >> one-two” in a relatively quick manner. >> >> Sincerely, >> Apple Accessibility >> >> On Jan 02, 2024, at 8:04 PM, Sieghard Weitzel <siegh...@outlook.com> wrote: >> Thanks, that is my experience, it would be a good idea if your support >> article about haptic time would be updated to reflect this. >> I don’t use Zoom of any sort, but I believe some gestures are also different >> when Zoom is enabled so if that is the case with haptic time this should >> also be mentioned. >> >> From: Apple Accessibility <accessibil...@apple.com> >> Sent: Wednesday, January 3, 2024 10:19 AM >> To: siegh...@outlook.com >> Subject: Re: RE: RE: RE: Haptic time on /apple Watch >> >> Hello Sieghard, >> >> We’d be more than happy to request an update to our support article that >> will reflect this information and will ensure this request reaches the >> appropriate teams. >> >> Sincerely, >> Apple Accessibility >> >> >> -----Original Message----- >> From: 'Angie Nutt' via VIPhone <viphone@googlegroups.com> >> Sent: Wednesday, January 3, 2024 2:13 AM >> To: 'Angie Nutt' via VIPhone <viphone@googlegroups.com> >> Subject: Apple watch and sleep focus >> >> Hi all, >> >> I got a reply from Apple accessibility and actually, three taps is correct >> as you have to tap it once to wake it up. Hope that clarifies it; it’s not a >> bug. >> >> All the best >> Angie >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> mk...@ucla.edu. 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