I’m glad that mystery is solved. Actually, I should have twigged I suppose because when I first started using sleep focus just before Christmas I noticed the display darkens; I can see a tiny bit. I noticed the display come to life when tapping the watch. I perhaps should have twigged that I needed to tap it once to wake and then twice to get the vibrations.
All the best Angie > On 3 Jan 2024, at 20:43, Sieghard Weitzel <siegh...@live.ca> wrote: > > Yes, I received another message from Apple Accessibility yesterday where this > was also explained. I assume this was sent on to a higher level because the > first response I received simply stated what the support article said which > is a 1-finger double tap for hours and minutes and a 1-finger triple tap for > just minutes. In fact, they even pointed out " If the watch is awake, place > your palm over the watch face to put it to sleep or if Wake on Wrist Raise is > turned on, turn your wrist downwards and then perform the one-finger double > tap. We tested this with a Sleep Focus enabled and managed to get the same > results". > Below is the entire conversation I had regarding this starting with my > initial message, their reply, my response and then the second message where > they state an additional tap is required if any type of focus is active: > > From: Apple Accessibility <accessibil...@apple.com> > Sent: Wednesday, December 20, 2023 11:39 AM > To: siegh...@outlook.com > Subject: Re: RE: Haptic time on /apple Watch > > Hello Sieghard, > > Expected behavior with Taptic Time while VoiceOver is enabled is to use a > one-finger double tap to feel hours and minutes, or a one-finger triple tap > for just the minutes. > This is with the screen locked. > If the watch is awake, place your palm over the watch face to put it to sleep > or if Wake on Wrist Raise is turned on, turn your wrist downwards and then > perform the one-finger double tap. We tested this with a Sleep Focus enabled > and managed to get the same results. > > If you are receiving different results when trying these above steps, we > recommend partnering with a member of our AppleCare Accessibility Support > team to further troubleshoot. If they are unable to resolve the concern > through troubleshooting, then they can escalate their findings to the > appropriate teams for further investigation. > > You will find the contact information for the team in the following support > article: > https://support.apple.com/HT209585 > > Sincerely, > Apple Accessibility > > On Dec 20, 2023, at 2:42 PM, Sieghard Weitzel <siegh...@outlook.com> wrote: > I will contact somebody because as I said, I consistently get the behaviour I > described, i.e. if sleep focus is enabled a 1-finger double tap does nothing > and I am sure my watch/screen is asleep. > > From: Apple Accessibility <accessibil...@apple.com> > Sent: Tuesday, January 2, 2024 1:43 PM > To: siegh...@outlook.com > Subject: Re: RE: RE: Haptic time on /apple Watch > > Hello Sieghard, > > We wanted to quickly follow up and clarify that in order to use Taptic Time > in any of the Focus modes that turn of the display, like the Sleep Focus > does, you will need to tap the screen once to wake it before performing the > double-tap for Taptic Time. The gesture should be performed as “one, one-two” > in a relatively quick manner. > > Sincerely, > Apple Accessibility > > On Jan 02, 2024, at 8:04 PM, Sieghard Weitzel <siegh...@outlook.com> wrote: > Thanks, that is my experience, it would be a good idea if your support > article about haptic time would be updated to reflect this. > I don’t use Zoom of any sort, but I believe some gestures are also different > when Zoom is enabled so if that is the case with haptic time this should also > be mentioned. > > From: Apple Accessibility <accessibil...@apple.com> > Sent: Wednesday, January 3, 2024 10:19 AM > To: siegh...@outlook.com > Subject: Re: RE: RE: RE: Haptic time on /apple Watch > > Hello Sieghard, > > We’d be more than happy to request an update to our support article that will > reflect this information and will ensure this request reaches the appropriate > teams. > > Sincerely, > Apple Accessibility > > > -----Original Message----- > From: 'Angie Nutt' via VIPhone <viphone@googlegroups.com> > Sent: Wednesday, January 3, 2024 2:13 AM > To: 'Angie Nutt' via VIPhone <viphone@googlegroups.com> > Subject: Apple watch and sleep focus > > Hi all, > > I got a reply from Apple accessibility and actually, three taps is correct as > you have to tap it once to wake it up. Hope that clarifies it; it’s not a bug. > > All the best > Angie > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. 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Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/39682850-0F5A-4F1E-BB48-3B7DC554AA3C%40comproom.co.uk.
