Well I forgot until last weekend that our company uses a corporate
device management service and I was able with that to find my recovery
key and then was able to reset the password.

So now I am back to the problem that I need to learn how to use the
macbook pro:)  I got this macbook pro back in spring last year but
only had about a week to figure it out before regular work priorities
overwhelmed me for the rest of the year.  I am hoping to get back to
learning VoiceOver on mac in the next month or so.

On 1/7/24, John Panarese <[email protected]> wrote:
>     If this was a work computer, you might be just better off wiping it and
> starting over, unless you have something important you need to get at. If
> you don’t have the recovery key saved anywhere, I’m not sure if Apple can
> help you. It’s usually on the user to save that key. I know it was a work
> system, but for the future, always choose the option to be able to recover
> your password with your Apple ID in case you forget the system password
> entirely.
>
>
> Take Care
>
> John D. Panarese
> Director
> Mac for the Blind
> Tel, (631) 724-4479
> Email, [email protected]
> Website, http://www.macfortheblind.com
>
> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
>
> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>
> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>
>
>
>
>> On Jan 7, 2024, at 8:01 PM, Donald Raikes <[email protected]> wrote:
>>
>> This macbook is owned and setup by my company, and so no I didn't have
>> it associated with my apple id.
>> When I get to the recovery screen and select options and then select
>> my user name, I don't see an option for forgot password, although I
>> will try it again just to make sure :)
>>
>> On 1/7/24, John Panarese <[email protected]> wrote:
>>>   If you know your administrative account name, you can select that you
>>> forgot the password for the account. You don’t have to select that you
>>> forgot all of the passwords. Did you have the account associated with an
>>> Apple ID?
>>>
>>>
>>> Take Care
>>>
>>> John D. Panarese
>>> Director
>>> Mac for the Blind
>>> Tel, (631) 724-4479
>>> Email, [email protected]
>>> Website, http://www.macfortheblind.com
>>>
>>> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
>>>
>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>>>
>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>>>
>>>
>>>
>>>
>>>> On Jan 7, 2024, at 6:59 PM, Donald Raikes <[email protected]> wrote:
>>>>
>>>> Ok so I got into recovery mode, and selected options/continue. I am
>>>> prompted to select an admin user but since I don't know the admin
>>>> user's password, I clicked on "forgot all passwords" and was presented
>>>> with the screen where I have to provide my recovery key which I don't
>>>> have either :(  am I totally screwed at this point?
>>>>
>>>> On 1/7/24, Donald Raikes <[email protected]> wrote:
>>>>> Thanks for the replies.  I have a macbook pro with the silicon chip,
>>>>> and so I pressed the power button for about 10 seconds to turn it off.
>>>>> as I continue to hold down the power button, I hear a chord sound.
>>>>>
>>>>> I am not certain when exactly the macbook is off or when to know that
>>>>> the options window has opened.  So in short I am struggling to figure
>>>>> out how to get into recovery mode.
>>>>>
>>>>> On 1/7/24, John Panarese <[email protected]> wrote:
>>>>>>   The recovery HD is completely accessible to VoiceOver. Once you
>>>>>> press
>>>>>> and hold command-r for about thirty seconds, wait a bit longer and
>>>>>> start
>>>>>> VoiceOver with Command-F5.
>>>>>>
>>>>>>   This is a very comprehensive Apple Support article, but, hopefully,
>>>>>> it
>>>>>> can be followed. There are instructions for both Apple Silicon Macs
>>>>>> and
>>>>>> Intel.
>>>>>>
>>>>>> https://support.apple.com/en-us/102673#:~:text=From%20the%20Utilities%20menu%20in,%E2%80%9CForgot%20all%20passwords%3F%E2%80%9D.
>>>>>>
>>>>>>
>>>>>> Take Care
>>>>>>
>>>>>> John D. Panarese
>>>>>> Director
>>>>>> Mac for the Blind
>>>>>> Tel, (631) 724-4479
>>>>>> Email, [email protected]
>>>>>> Website, http://www.macfortheblind.com
>>>>>>
>>>>>> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
>>>>>>
>>>>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>>>>>>
>>>>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>> On Jan 6, 2024, at 11:36 PM, Donald Raikes <[email protected]>
>>>>>>> wrote:
>>>>>>>
>>>>>>> It has been a while since I have used my macbook pro, and I have
>>>>>>> forgotten the password.
>>>>>>>
>>>>>>> Is there a way to reset the password that works with voiceOver?
>>>>>>>
>>>>>>> I know I can bring up the recovery screen by holding down the
>>>>>>> command+r keys while booting but I don't know if that works with
>>>>>>> voiceOver and I don't want to cause more problems if it isn't
>>>>>>> accessible.
>>>>>>>
>>>>>>> Any suggestions are greatly appreciated.
>>>>>>>
>>>>>>> --
>>>>>>> Sincerely,
>>>>>>> Donald Raikes, CPACC
>>>>>>> Accessibility Specialist
>>>>>>> IAAP Certified Professional in Accessibility Core
>>>>>>> <https://urldefense.com/v3/__https://www.accessibilityassociation.org/cpacccertification__;!!GqivPVa7Brio!ITXXARxD3iTCnbAoB96JZAdz253IVd2urWYbOsB5MNjTAjmFErX-iqpRl4NrjAo7$>
>>>>>>> competencies
>>>>>>>
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>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Sincerely,
>>>>> Donald Raikes, CPACC
>>>>> Accessibility Specialist
>>>>> IAAP Certified Professional in Accessibility Core
>>>>> <https://urldefense.com/v3/__https://www.accessibilityassociation.org/cpacccertification__;!!GqivPVa7Brio!ITXXARxD3iTCnbAoB96JZAdz253IVd2urWYbOsB5MNjTAjmFErX-iqpRl4NrjAo7$>
>>>>> competencies
>>>>>
>>>>
>>>>
>>>> --
>>>> Sincerely,
>>>> Donald Raikes, CPACC
>>>> Accessibility Specialist
>>>> IAAP Certified Professional in Accessibility Core
>>>> <https://urldefense.com/v3/__https://www.accessibilityassociation.org/cpacccertification__;!!GqivPVa7Brio!ITXXARxD3iTCnbAoB96JZAdz253IVd2urWYbOsB5MNjTAjmFErX-iqpRl4NrjAo7$>
>>>> competencies
>>>>
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>>>
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>>>
>>
>>
>> --
>> Sincerely,
>> Donald Raikes, CPACC
>> Accessibility Specialist
>> IAAP Certified Professional in Accessibility Core
>> <https://urldefense.com/v3/__https://www.accessibilityassociation.org/cpacccertification__;!!GqivPVa7Brio!ITXXARxD3iTCnbAoB96JZAdz253IVd2urWYbOsB5MNjTAjmFErX-iqpRl4NrjAo7$>
>> competencies
>>
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>>
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>> [email protected]
>>
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>
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>


-- 
Sincerely,
Donald Raikes, CPACC
Accessibility Specialist
IAAP Certified Professional in Accessibility Core
<https://urldefense.com/v3/__https://www.accessibilityassociation.org/cpacccertification__;!!GqivPVa7Brio!ITXXARxD3iTCnbAoB96JZAdz253IVd2urWYbOsB5MNjTAjmFErX-iqpRl4NrjAo7$>
competencies

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