Hey, at least you got it all working. That’s the first big step. Just take 
your time now and be patient with the learning process. It’s not difficult if 
you put your mind and focus to it and take the process one step at a time.


Take Care

John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, [email protected]
Website, http://www.macfortheblind.com

APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer

AUTHORIZED APPLE STORE BUSINESS AFFILIATE

MAC and iOS VOICEOVER TRAINING AND SUPPORT




> On Jan 17, 2024, at 3:28 PM, Donald Raikes <[email protected]> wrote:
> 
> Well I forgot until last weekend that our company uses a corporate
> device management service and I was able with that to find my recovery
> key and then was able to reset the password.
> 
> So now I am back to the problem that I need to learn how to use the
> macbook pro:)  I got this macbook pro back in spring last year but
> only had about a week to figure it out before regular work priorities
> overwhelmed me for the rest of the year.  I am hoping to get back to
> learning VoiceOver on mac in the next month or so.
> 
> On 1/7/24, John Panarese <[email protected]> wrote:
>>    If this was a work computer, you might be just better off wiping it and
>> starting over, unless you have something important you need to get at. If
>> you don’t have the recovery key saved anywhere, I’m not sure if Apple can
>> help you. It’s usually on the user to save that key. I know it was a work
>> system, but for the future, always choose the option to be able to recover
>> your password with your Apple ID in case you forget the system password
>> entirely.
>> 
>> 
>> Take Care
>> 
>> John D. Panarese
>> Director
>> Mac for the Blind
>> Tel, (631) 724-4479
>> Email, [email protected]
>> Website, http://www.macfortheblind.com
>> 
>> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
>> 
>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>> 
>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>> 
>> 
>> 
>> 
>>> On Jan 7, 2024, at 8:01 PM, Donald Raikes <[email protected]> wrote:
>>> 
>>> This macbook is owned and setup by my company, and so no I didn't have
>>> it associated with my apple id.
>>> When I get to the recovery screen and select options and then select
>>> my user name, I don't see an option for forgot password, although I
>>> will try it again just to make sure :)
>>> 
>>> On 1/7/24, John Panarese <[email protected]> wrote:
>>>>  If you know your administrative account name, you can select that you
>>>> forgot the password for the account. You don’t have to select that you
>>>> forgot all of the passwords. Did you have the account associated with an
>>>> Apple ID?
>>>> 
>>>> 
>>>> Take Care
>>>> 
>>>> John D. Panarese
>>>> Director
>>>> Mac for the Blind
>>>> Tel, (631) 724-4479
>>>> Email, [email protected]
>>>> Website, http://www.macfortheblind.com
>>>> 
>>>> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
>>>> 
>>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>>>> 
>>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>>>> 
>>>> 
>>>> 
>>>> 
>>>>> On Jan 7, 2024, at 6:59 PM, Donald Raikes <[email protected]> wrote:
>>>>> 
>>>>> Ok so I got into recovery mode, and selected options/continue. I am
>>>>> prompted to select an admin user but since I don't know the admin
>>>>> user's password, I clicked on "forgot all passwords" and was presented
>>>>> with the screen where I have to provide my recovery key which I don't
>>>>> have either :(  am I totally screwed at this point?
>>>>> 
>>>>> On 1/7/24, Donald Raikes <[email protected]> wrote:
>>>>>> Thanks for the replies.  I have a macbook pro with the silicon chip,
>>>>>> and so I pressed the power button for about 10 seconds to turn it off.
>>>>>> as I continue to hold down the power button, I hear a chord sound.
>>>>>> 
>>>>>> I am not certain when exactly the macbook is off or when to know that
>>>>>> the options window has opened.  So in short I am struggling to figure
>>>>>> out how to get into recovery mode.
>>>>>> 
>>>>>> On 1/7/24, John Panarese <[email protected]> wrote:
>>>>>>>  The recovery HD is completely accessible to VoiceOver. Once you
>>>>>>> press
>>>>>>> and hold command-r for about thirty seconds, wait a bit longer and
>>>>>>> start
>>>>>>> VoiceOver with Command-F5.
>>>>>>> 
>>>>>>>  This is a very comprehensive Apple Support article, but, hopefully,
>>>>>>> it
>>>>>>> can be followed. There are instructions for both Apple Silicon Macs
>>>>>>> and
>>>>>>> Intel.
>>>>>>> 
>>>>>>> https://support.apple.com/en-us/102673#:~:text=From%20the%20Utilities%20menu%20in,%E2%80%9CForgot%20all%20passwords%3F%E2%80%9D.
>>>>>>> 
>>>>>>> 
>>>>>>> Take Care
>>>>>>> 
>>>>>>> John D. Panarese
>>>>>>> Director
>>>>>>> Mac for the Blind
>>>>>>> Tel, (631) 724-4479
>>>>>>> Email, [email protected]
>>>>>>> Website, http://www.macfortheblind.com
>>>>>>> 
>>>>>>> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
>>>>>>> 
>>>>>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>>>>>>> 
>>>>>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>>> On Jan 6, 2024, at 11:36 PM, Donald Raikes <[email protected]>
>>>>>>>> wrote:
>>>>>>>> 
>>>>>>>> It has been a while since I have used my macbook pro, and I have
>>>>>>>> forgotten the password.
>>>>>>>> 
>>>>>>>> Is there a way to reset the password that works with voiceOver?
>>>>>>>> 
>>>>>>>> I know I can bring up the recovery screen by holding down the
>>>>>>>> command+r keys while booting but I don't know if that works with
>>>>>>>> voiceOver and I don't want to cause more problems if it isn't
>>>>>>>> accessible.
>>>>>>>> 
>>>>>>>> Any suggestions are greatly appreciated.
>>>>>>>> 
>>>>>>>> --
>>>>>>>> Sincerely,
>>>>>>>> Donald Raikes, CPACC
>>>>>>>> Accessibility Specialist
>>>>>>>> IAAP Certified Professional in Accessibility Core
>>>>>>>> <https://urldefense.com/v3/__https://www.accessibilityassociation.org/cpacccertification__;!!GqivPVa7Brio!ITXXARxD3iTCnbAoB96JZAdz253IVd2urWYbOsB5MNjTAjmFErX-iqpRl4NrjAo7$>
>>>>>>>> competencies
>>>>>>>> 
>>>>>>>> --
>>>>>>>> The following information is important for all members of the V
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>>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> --
>>>>>> Sincerely,
>>>>>> Donald Raikes, CPACC
>>>>>> Accessibility Specialist
>>>>>> IAAP Certified Professional in Accessibility Core
>>>>>> <https://urldefense.com/v3/__https://www.accessibilityassociation.org/cpacccertification__;!!GqivPVa7Brio!ITXXARxD3iTCnbAoB96JZAdz253IVd2urWYbOsB5MNjTAjmFErX-iqpRl4NrjAo7$>
>>>>>> competencies
>>>>>> 
>>>>> 
>>>>> 
>>>>> --
>>>>> Sincerely,
>>>>> Donald Raikes, CPACC
>>>>> Accessibility Specialist
>>>>> IAAP Certified Professional in Accessibility Core
>>>>> <https://urldefense.com/v3/__https://www.accessibilityassociation.org/cpacccertification__;!!GqivPVa7Brio!ITXXARxD3iTCnbAoB96JZAdz253IVd2urWYbOsB5MNjTAjmFErX-iqpRl4NrjAo7$>
>>>>> competencies
>>>>> 
>>>>> --
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>>>>> 
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>>>>> [email protected].  Your list owner is Cara Quinn - you can reach Cara at
>>>>> [email protected]
>>>>> 
>>>>> The archives for this list can be searched at:
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>>>> 
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>>>> if
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>>>> moderators directly rather than posting on the list itself.
>>>> 
>>>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:
>>>> [email protected].  Your list owner is Cara Quinn - you can reach Cara at
>>>> [email protected]
>>>> 
>>>> The archives for this list can be searched at:
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>>>> 
>>> 
>>> 
>>> --
>>> Sincerely,
>>> Donald Raikes, CPACC
>>> Accessibility Specialist
>>> IAAP Certified Professional in Accessibility Core
>>> <https://urldefense.com/v3/__https://www.accessibilityassociation.org/cpacccertification__;!!GqivPVa7Brio!ITXXARxD3iTCnbAoB96JZAdz253IVd2urWYbOsB5MNjTAjmFErX-iqpRl4NrjAo7$>
>>> competencies
>>> 
>>> --
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>>> list.
>>> 
>>> If you have any questions or concerns about the running of this list, or
>>> if you feel that a member's post is inappropriate, please contact the
>>> owners or moderators directly rather than posting on the list itself.
>>> 
>>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:
>>> [email protected].  Your list owner is Cara Quinn - you can reach Cara at
>>> [email protected]
>>> 
>>> The archives for this list can be searched at:
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>> 
>> --
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>> list.
>> 
>> If you have any questions or concerns about the running of this list, or if
>> you feel that a member's post is inappropriate, please contact the owners or
>> moderators directly rather than posting on the list itself.
>> 
>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:
>> [email protected].  Your list owner is Cara Quinn - you can reach Cara at
>> [email protected]
>> 
>> The archives for this list can be searched at:
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>> 
> 
> 
> -- 
> Sincerely,
> Donald Raikes, CPACC
> Accessibility Specialist
> IAAP Certified Professional in Accessibility Core
> <https://urldefense.com/v3/__https://www.accessibilityassociation.org/cpacccertification__;!!GqivPVa7Brio!ITXXARxD3iTCnbAoB96JZAdz253IVd2urWYbOsB5MNjTAjmFErX-iqpRl4NrjAo7$>
> competencies
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> [email protected].  Your list owner is Cara Quinn - you can reach Cara at 
> [email protected]
> 
> The archives for this list can be searched at:
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> --- 
> You received this message because you are subscribed to the Google Groups 
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