Can you explain what happened to you?

From: [email protected] <[email protected]> On Behalf Of Chela 
Robles
Sent: Monday, July 22, 2024 5:07 PM
To: [email protected]
Subject: Re: Trouble with Zell and Bank Of America app

Honestly, I don’t use Zelle nor PayPal nor Venmo anymore after what had 
happened to me last August with Patelco Credit Union whenever I have a gig 
since I’m a trumpet player, I get paid in cash. I get regular deposits as 
normal, but I don’t use any of the other online ways of getting cash instantly.
Sent from my iPhone


On Jul 22, 2024, at 12:51 PM, Jed Barton <[email protected]> wrote:

Hey guys. Here's the bottom line. When you are in zel, and you go to send money 
to someone, and you double tap the select account button, it's broken. It 
worked for years, and then the last time I used it, it just stopped.
It makes no sense. Only logical explanation is someone broke the app, and we 
need to let them know about it.


On Mon, Jul 22, 2024 at 3:10 PM 'Amy ruell' via VIPhone 
<[email protected]<mailto:[email protected]>> wrote:
They deny such a policy exist and indicate that I should be able to request 
money from a person I have listed as a contact.
Amy
Sent from my iPhone

> On Jul 22, 2024, at 2:15 PM, David Grossoehme 
> <[email protected]<mailto:[email protected]>> wrote:
>
> some banks have a requirement that the sender of the money has to send the 
> money to you and they need to enter your email address at the time that the 
> sending party sends the money.  It sounds like you need to check the Bank of 
> america's policy for these money transfers.  Good luck.
>
> Dave
>
>
>> On 7/20/2024 3:34 AM, 'Amy ruell' via VIPhone wrote:
>> Sent from my iPhone Hello all,
>> I have no difficulty paying people with Zelle. In general, I find the Bank 
>> of America app quite accessible. However, I am now trying to request money 
>> from someone who does not use Zelle easily. I can get to the screen and can 
>> find that contact, and there is Zelle credentials. However, once I enter the 
>> amount I am requesting, I swipe to a button that reads deposit to select 
>> account. However, if I try to activate the button, nothing happens. 
>> Interestingly, my sited husband indicates that there is no such button at 
>> that spot on the screen. I have tried connecting with Bank Of America 
>> employees to no avail. Any suggestions greatly appreciated. I’ve been at 
>> this for quite some time today without success.
>> Amy.
>>
>>
>>
>
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