I noticed the same thing. My refresh is set on and Mail is not in the list.


I think that I have gone as far as I can. The badge number is automatically announced with a higher number, but only sometimes. You have helped me understand what is going on and there may be other factors affecting the inconsistency.

Thanks again,

Peter T.

On 2024-09-10 4:35 PM, Tom Lange wrote:
Hi,
Go to Settings, scroll down a bit and you’ll find it. Double tap it. You can decide whether background app should be off altogether or specify which apps can refresh in the background. Oddly enough, I didn’t see Mail in the list of apps, and I double-checked.
Tom

On Sep 9, 2024, at 1:15 PM, Peter Tesar <[email protected]> wrote:



My_ISP account is imap.

I turned on the push and now occasionally hear a higher badge number announced.


This is with the Home screen in the foreground and Mail highlighted.


Now where is the background app refresh?


Peter T.

.


On 2024-09-09 2:53 PM, Sieghard Weitzel wrote:

I wonder if he has push on for email and also background app refresh.

*From:*'Richard Turner' via VIPhone <[email protected]>
*Sent:* Monday, September 9, 2024 4:21 AM
*To:* [email protected]
*Subject:* Re: Mail badge not changing when eMails come in.

There are two places in settings to check.

settings, notifications,  and scroll down to mail and make sure badges is on.

Also, settings, mail, near the top should be another spot that needs to have badges on.

If those are on, and still no changes, maybe calling Apple.

Richard, USA

"INTROVERTS UNITE ...

SEPARATELY IN YOUR OWN HOMES"

-- as seen on a T-shirt with a power fist raised

My web site: https://www.turner42.com

(sent from my iPhone 13 pro)



    On Sep 9, 2024, at 3:58 AM, Peter Tesar <[email protected]> wrote:

    

    Hello,

    When on the Home screen, I assume that the badge is the number
    of unread Emails that are shown when "Mail" is highlighted. This
    number does not change unless I open the Mail app.

    For example:

    On the Home screen, I highlight “mail” and hear:

       Mail 0 unread Email

    I leave the Iphone (on the Home screen) for an hour and then
    check (by flicking back and forth) to hear that the number of
    unread Emails has not changed. I know new mail was received in
    that hour.

    There are 2 ways to confirm this.

    Double tap Mail to open it and Immediately close the mail app to
    return to the Home screen. Flick back & forth to highlight Mail.
    The number of unread Emails has gon up.

    Or, when the mail app is open, I highlight my_ISP account and
    hear that there is a higher number of unread Emails than was
    reported on the Home screen.

    I even tried this test with the Mail app active but in the
    background.

    If I leave the Iphone untouched (with the Mail app in the
    foreground) for another hour, the account badge still gives the
    same number of unread Emails.

    Double tapping will open the account, and there is a list of
    even more unread Emails.

    Sometimes when opening the Mail app I hear:

       Updated just now

    Is the update done only when the Mail app is opened?

    Why doesn’t the Home screen Mail badge number change
    automatically to reflect new mail as they come in?

    Is there a setting to force the Mail app badge to automatically
    update?

    Peter T.

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