I also am having more and more problems with the Walmart app.
First, and I do believe this started with the update before this latest one, but I am also having problems flicking through the results when I've searched for a particular item. I can get to the first result okay, but after that, the app seems to move me all over the place. Thus, the best way I found to deal with this for now is to use the three finger swipe up and the three finger swipe down to go down and up the list respectively, and then just slide my finger up and down the screen to make sure I don't miss any items.
Second, and this has happened since the most recent update a day or two ago, but when I have nothing in my cart and want to review the items that I have saved for later, if I double tap on the button to open the cart, it kicks me out of the app altogether. However, if I have just one item in the cart, it will open the cart and let me view that item and then let me scroll on down and review the items that I have in the saved for later part of the cart. Also, when viewing the items that I have saved for later in that part of the cart, I can flick through all of the items there without a problem. Vicky Collins USA Sent from my iPhone On Sep 22, 2024, at 9:23 AM, 'Mervin Keck III' via VIPhone <[email protected]> wrote:
We have Walmart Plus, and we get groceries delivered every week. We have noticed the same issues with the app the last few weeks. Each week the app is a little worse. And it is getting more and more difficult to reach a human at customer service. Last week we ordered 28 items and received 5. We received at least 10 bags of someone else’s order in addition. The order was so specialized we couldn’t even give what we didn’t want to a neighbor and our family was out of town so we ended up tossing at least $50 worth of groceries away because Walmart didn’t want it back and we had no way of donating it and nowhere to store it. It was mostly perishable. We are still consuming at least $200 worth of other items. And they credited us the money for the missing items so we could reorder what we needed including over the counter medication. I only hope some minor didn’t get the OTC medication that was originally meant for us the first time.
Regarding the app, this week it took me about an hour or maybe 90 minutes to get an order in for 23 items. Because it is so difficult to add items to the cart and sometimes the wrong item goes in. And sometimes it will not scroll. I ended up searching for each item individually and adding it one at a time which is a real hassle. Merv
yes, certain aspects of Walmart app had become very inaccessible, and it doesn't matter which iOS you were using. I have written them four times on their feedback option and have never gotten a response. It is really sad. Sent from my iPhone Yes, I have problems as well. When I scroll through the items shopping to add to my cart, it completely freezes, using voiceover, have not updated my phone to iOS 18 as of yet. Thank you any help would be greatly appreciated. Blessings to all.
I've had no problems, looking up things and ordering things from Walmart or android. A live one on one walk-through would help any of you, please let me know. I will set up a day and help you guys out.
I tried to use the Walmart app. I could never get into it to do anything with it. I called Walmart twice and never got a straight answer from them about anything. As far as I’m concerned, I think the Walmart app is inaccessible to thousands
of us who happened to be either severely visually impaired or totally blind That’s my take on it and if people don’t like it, they might as well come and beat me up.
Sent from my iPhone
For those of you that have updated to IOS18. Are you having difficulty with Walmart app? For me where the section in the app that has my items. It'll let me scroll down through some of them, and then it jumps back to the top of the list.
I also deleted the app again today, and then re-downloaded it. I also filed a complaint to Walmart last night as well. I called the customer care phone number . Also after putting the app back on my phone a little while ago, when the code got texted to
me, it wasn't allowing me to put it in. So now I can't even sign into the app other then my e-mail address. I was also yesterday on the phone with apple accessability for almost three hours. She did wonderful helping me. I even went to Safari yesterday
and it wasn't working very well either. So please all of you that use walmart please file complaints so we can do our grocery ordering. The lady from Apple said since Walmart is a third party app if I understood her correctly she can't file the complint.
However she has made a document so if I have to call apple accessability again.
Thanks for reading regarding this matter.
Jenny Bomareto
Sent from my iPhone 15
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To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/C1355604-32B6-484A-AC67-CC372A1D91F3%40outlook.com. yes, I am also having problems, it freezes when I go to the cart, or when I go shopping and go through the items it freezes. It is not an iOS 18 problem, as far I have not updated my phone as of yet using voiceover thank you.
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