When you talk to Apple, ask about turning the flash light off for good if you 
are the only person who might need the flash light on your phone.  Its not like 
it can’t be put back on the phone later if needed.

James B 

 

 

From: [email protected] <[email protected]> On Behalf Of janet 
gross
Sent: Sunday, August 9, 2026 12:41 AM
To: [email protected]
Subject: RE: Hot phone help please.

 

James and All, 

 

I think you’re right, as now, my phone is nice and cool. 

I did notice as soon as I told Siri to turn off the flashlight, the phone 
started cooling down. 

I don’t know how I turned on the flashlight, as I never did that before, but 
some way I must have. 

I also noticed after the phone cooled down, about 25 minutes ago I played Apple 
Music, and when I tapped on the music app, I heard voiceover say dismiss now 
playing screen, and I tapped on that to turn it off, so it seems like the music 
was playing in the background, without me knowing, I didn’t hear anything, and 
I had the phone close to me, so maybe it also had something to do with the 
dismiss now playing button. 

I also just checked the battery health, and it is at 86 percent, and just last 
week, it was at 87 percent, so it looks like I lost a percentage of the 
battery. 

I also checked the battery in the status bar, and the phone battery just went 
from 100 percent to 89 percent. 

I certainly hope I didn’t cause any damage, but maybe tomorrow I will call 
Apple just to see what they might say about this. 

Thank you all. 

 

Kindly, 

 

Janet.  

 

Kindly, 

 

Janet. 

 

 

From: [email protected] <mailto:[email protected]>  
<[email protected] <mailto:[email protected]> > On Behalf Of 
[email protected] <mailto:[email protected]> 
Sent: Sunday, August 9, 2026 12:10 AM
To: [email protected] <mailto:[email protected]> 
Subject: RE: Hot phone help please.

 

I am sure thinking that your flash light was on.

James B 

 

 

From: [email protected] <mailto:[email protected]>  
<[email protected] <mailto:[email protected]> > On Behalf Of 
janet gross
Sent: Saturday, August 8, 2026 11:46 PM
To: [email protected] <mailto:[email protected]> 
Subject: RE: Hot phone help please.

 

Hello Gordan, 

 

I just checked the battery percentage, and it is telling me I used more 
batteries percentage than usual today, and it was 80 percent that I used today, 
and it said my flashlight was on for the first time in a week, and I don’t ever 
turn on the flashlight. 

It also told me I was playing music for 10 hours today, and I wasn’t, matter of 
fact, I played Apple Music for about 16 minutes, earlier, and I turned it off. 

Although, I just turned off the flashlight, and within a few minutes, finally 
my phone feels like it is starting to cool down. 

I just can’t imagine what brought all this on. 

I have my phone laying on a paper envelope, and the envelope was warm, but like 
I said, finally it seems like the phone as well as the envelope is cooling 
down. 

I wonder what happened though. 

I will give the phone a few more minutes, and then I will turn on Apple Music, 
just to see what will happen. 

But, before I turn on the Apple Music, I will check the battery to see if it is 
still losing its charge. 

 

Thank you. 

 

Kindly, 

 

Janet. 

 

 

 

 

From: [email protected] <[email protected] 
<mailto:[email protected]> > On Behalf Of Gordon
Sent: Saturday, August 8, 2026 10:30 PM
To: [email protected] <mailto:[email protected]> 
Subject: Re: Hot phone help please.

 

Go into settings, battery and flick down a little ways until you get to the 
section where it will show you the top apps that I’ve used the most battery for 
the day. That should be a good starting point that will tell you what’s more 
than likely consuming all of that battery. It sounds like something is running 
out of control on your phone. Not sure what that might be, but the battery 
section will definitely give you a really good Headstart. You can see screen on 
and screen off time under that section, how long each app use the battery.

 

On Sat, Aug 8, 2026 at 10:25 PM 'Richard Turner' via VIPhone 
<[email protected] <mailto:[email protected]> > wrote:

Which charger are you using?

Call Apple as if the battery is getting very warm, and staying warm, that could 
be a very bad sign. You don't want it catching fire.

 

 

Richard, USA

"While striving for perfection, let us do what is possible." -- John Wesley

 

My web site: https://www.turner42.com <https://www.turner42.com/> 

 

(sent from my iPhone 16 pro) 

 

 

On Aug 8, 2026, at 8:19 PM, janet gross <[email protected] 
<mailto:[email protected]> > wrote:

 

Hello Everyone, 

 

I got up this morning, and my 16 pro iOS 26.6, was at 100 percent, as I had it 
charging overnight. 

I listened to Apple Music for about 16 minutes, as I usually do, and I picked 
up the phone, and I noticed it was quite warm, so I was busy doing something, I 
laid my phone down, and I picked up my phone about an hour later to see if it 
was still warm, and it was very warm, and I checked the battery in the status 
bar, and it was down to 50 percent. 

So, I ate my lunch, and I picked up my phone again, as I was getting ready to 
charge it, and the battery status was down to 20 percent. 

I charged my phone, and now, it is at 100 percent, but it is still very warm. 

I’ve cleared out the app switcher I restarted my phone, I checked the 
background lighting, it is at zero, my curtain is on. 

Can anyone give some suggestions is to what I can check before calling Apple. 

Even though, I don’t have my phone turned on, it is still warm. 

Thank you in advance. 

 

Kindly, 

 

Janet. 

 

 

   

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