Re: Unable to play media with the Apple Classic App.

[Malcolm Parfitt]

I have checked under Settings, Apps and Music.  Under the Library heading, Sync Library is selected. It appears therefore that the Classical App is the culprit. Thanks. Malcolm Parfitt On 3 Oct 2026, at 13:16, Malcolm Parfitt <malc...@parfitt1.org.uk> wrote: Yes, the album is a classical work. I agree with all you have said, I’ll have to do some routing around to find the appropriate setting. Thanks. Malcolm Parfitt On 3 Oct 2026, at 13:11, vashaun jones <vashaun.jo...@gmail.com> wrote:  Malcolm, That's your answer then. Music took the album, Classical can't see it. So your library is fine and your subscription is fine. Classical isn't reading what's already there. One check before you spend time on it. Was the album you added a classical recording? Classical only lists the classical part of your library, so an ordinary pop album would be missing from it for a perfectly normal reason and the test wouldn't tell you anything. If it was classical, the finding stands. Here's the lead I'd chase first. Classical keeps no library of its own. It reads the library that syncs up to your Apple account. The Music app is different, it will also hold a copy on the phone itself. So if the setting that syncs your music library to your account happens to be switched off, Music will add an album for you quite happily and keep it local, and Classical will show you nothing at all. That one setting produces exactly what you're describing. I won't guess where it sits on your version of iOS. Somebody here will give you that in one line. If it's already on, then it's Classical's own access and it's a support call. Three sentences gets you past the first level. Classical plays nothing and adds nothing. Search and browse work. The Music app adds the same album with no trouble. That last sentence is the one that matters. It proves your account works, and it stops them walking you through a reinstall you've already done. VaShaun On Sat, Oct 03, 2026 07:53 AM, Malcolm Parfitt <malc...@parfitt1.org.uk> wrote: Hello VaShaun Thanks for your reply and thoughts. I can add an album to my library in the Music App but that album does not show up in the library of the Classical App. Malcolm Parfitt On 3 Oct 2026, at 12:11, vashaun jones <vashaun.jo...@gmail.com> wrote:  Malcolm, The two things failing have something in common, and so do the two things working. Playing a track and adding an album to your library are both library operations. Searching and browsing are catalog operations, and reading the catalog needs nothing of yours. So this probably isn't a playback fault at all. It's the app not getting at your library. That's also why the reinstall and the restart changed nothing. Neither one goes near the account your library hangs off. Worth knowing too: your Apple Music subscription doesn't live on your iCloud sign in. It lives on the account used for Media and Purchases, and on an iPhone those can be two different accounts with nothing looking wrong. So signing out of iCloud and back in never touched it. Here's a test that tells you something either way and takes a minute. Open the Music app and add that same album to your library there. If Music adds it and Classical still won't, the fault is Classical's own access to your library, and that's a support call with a clean story to tell. If Music refuses it too, your library is the problem and Classical is just where you noticed it first. I'd run that before changing a single setting. Right now nobody knows which layer is broken, so every fix is a guess. Does Music let you add it? VaShaun On Sat, Oct 03, 2026 06:56 AM, Malcolm Parfitt <malc...@parfitt1.org.uk> wrote: Hello, I listen mostly to classical music but for some reason I cannot play any music via the Apple Classical App. I have removed and reinstalled the app, signed out and back into iCloud and restarted my iPhone 17 Pro Max. The Music App plays media fine. Also using the Classical App I cannot add albums to my library. All other functions such as searching and browsing work fine. My Apple Music subscription is current, it is set for renewal in February 2027. Any observations and suggestions welcome. Malcolm Parfitt -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. 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