Arnold,

If you purchased your JamBox from amazon and it specifically said either sold by amazon or fulfilled by amazon, you can easily return it. amazon has the betst return policy in the business. In most cases, they even pay for the sipping back to them. Don't get stuck with something you are not satisfied with. Good luck.



Best,

Rick alfaro

On 1/1/2013 1:23 PM, Arnold Schmidt wrote:
Thanks to you, and to Keith, for responding. I have gotten it paired to
my IPhone 5, and it is now fully charged.
Although I will end up keeping  it, I am disappointed in its sound.  My
original intent was to go to Best Buy, or somewhere I could hear this
one, and the large one, before buying, but I bought it from Amazon when
they had it on sale.  If the larger one sounds as good as I have read,
and have heard from people I know who have heard it, it is worth the
extra money.  If I ever decide to buy anything else like this, I
definitely want to hear it first. To me, this one sounds like something
that should sell for $50 or so, not what I paid.
One question neither of you addressed: Apparently, one can update the
firmware in these devices.  When it is connected to my windows computer,
it does not show up as a drive, or device which I could log into. I
think I have to download some software from their site to perform the
update.  Do either of you know if this software is accessible?
Thanks.
Arnold Schmidt

    ----- Original Message -----
    *From:* Sieghard Weitzel <mailto:[email protected]>
    *To:* [email protected] <mailto:[email protected]>
    *Sent:* Tuesday, January 01, 2013 11:59 AM
    *Subject:* RE: Seeking Information On Operating Small Jawbone Jambox

    Hi Arnold,

    The original, smaller Jambox only has 3 buttons on the top. The
    slider on the side is the on/off switch. If sliding it up doesn’t do
    anything it means the battery must be completely dead and you should
    charge it overnight. The Micro USB charging port is below and the
    cables have a flattened side which makes it easy to plug them  in
    because that flattened side has to be pointing away from you if the
    switch and plugs are on the right side. You correctly guessed that
    the round plug is the 3.5mm jack which you would use if you want to
    connect a non-bluetooth device.

    On the top the minus button is volume down and the plus button is
    volume up, the large round button will answer/hang up a call or give
    you battery level (spoken as “battery is just about full”, “battery
    is about half full” etc.

    If the Jambox has power it should talk when you turn it on and also
    say something like “Jambox is in pairing mode, waiting for your
    device to connect”. If it doesn’t, try holding down the round button
    on top as you slide the power switch up and keep holding the round
    button for a couple of seconds as it turns on.

    Regards,

    Sieghard

    *From:*[email protected] [mailto:[email protected]]
    *On Behalf Of *Arnold Schmidt
    *Sent:* Tuesday, January 01, 2013 4:58 AM
    *To:* [email protected]
    *Subject:* Seeking Information On Operating Small Jawbone Jambox

    I have unpacked what is supposed to be my small Jawbone Jambox, ,
    but don't really know what to do with it.  I saved the emails about
    the large jambox, but they don't help much, being that,

    On the top are only three buttons, with a round, straight line, and
    cross design.  On the side, I find a two-position switch, a jack
    where I assume the patch cord attaches to use it with non-bluetooth
    devices, and a small USB connector.  I tried playing it with a
    non-bluetooth player, just to see if I could get it to play
    something, and couldn't get it to produce any sound.  I assume I
    charge it from my computer?

    If anybody can tell me what the buttons do, I would appreciate it.
    Also, what is the small box with the large USB connector?
    Finally, Being that the large jambox has six buttons on top, I
    wonder if they sent the wrong thing to me?

    Thank you for any information.

    Arnold Schmidt

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