Hi Raul,

I went to the device properties, and it is only showing my backups not my
daughter's. She has never backed up to this computer before. How do I get to
her backups?

Thank you so much!

Jenn

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Raul A. Gallegos
Sent: Thursday, February 07, 2013 9:57 AM
To: [email protected]
Subject: Re: Problem backing up iPhone 4

Hi, check your hard drive space available. Also, you might want to 
delete older backups from iTunes. Press Control comma to go to 
preferences and then go to device section. You can see the backups along 
with their dates. Arrow to one and tab to delete and press space to get 
rid of it. I usually go and clean this out once a month and only keep 
the last 2 backups, assuming nothing major bad happened, which it 
usually doesn't.

--
Raul A. Gallegos
In comic strips, the person on the left always speaks first. - George Carlin
Home Page: http://raulgallegos.com
Twitter: https://twitter.com/rau47
Facebook: http://facebook.com/rau47

On 2/7/2013 10:46 AM, Jennie Facer wrote:
> For some reason, whenever I try to back up my daughter's phone, it says
not enough storage avaible. I have more apps on my iCloud storage than she
does. Does anyone know why this could be happening?
>
> Thank you so much!
>
> Jenn
>
>
> Sent from my iPhone
>

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