Hi, if it's only showing your backups and she's never backed up before,
then what you say makes sense. <smile>. So, just check to see how much
space you have in your drive in general, but I still would recommend you
delete older backups from your own backups.
Hope that helps.
--
Raul A. Gallegos
A hospital bed is a parked taxi with the meter running. - Groucho Marx
Home Page: http://raulgallegos.com
Twitter: https://twitter.com/rau47
Facebook: http://facebook.com/rau47
On 2/7/2013 11:47 AM, Jennie Facer wrote:
Hi Raul,
I went to the device properties, and it is only showing my backups not my
daughter's. She has never backed up to this computer before. How do I get to
her backups?
Thank you so much!
Jenn
-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Raul A. Gallegos
Sent: Thursday, February 07, 2013 9:57 AM
To: [email protected]
Subject: Re: Problem backing up iPhone 4
Hi, check your hard drive space available. Also, you might want to
delete older backups from iTunes. Press Control comma to go to
preferences and then go to device section. You can see the backups along
with their dates. Arrow to one and tab to delete and press space to get
rid of it. I usually go and clean this out once a month and only keep
the last 2 backups, assuming nothing major bad happened, which it
usually doesn't.
--
Raul A. Gallegos
In comic strips, the person on the left always speaks first. - George Carlin
Home Page: http://raulgallegos.com
Twitter: https://twitter.com/rau47
Facebook: http://facebook.com/rau47
On 2/7/2013 10:46 AM, Jennie Facer wrote:
For some reason, whenever I try to back up my daughter's phone, it says
not enough storage avaible. I have more apps on my iCloud storage than she
does. Does anyone know why this could be happening?
Thank you so much!
Jenn
Sent from my iPhone
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