Hi there,

As soon as I wrote the email to the list, I decided to send a message 
describing the issue. There must be a problem with their system that doesn't 
cold in the free adapter. Anyway, they took care of it immediately. I received 
an email back noting the credit and everything is fine. Thanks for the assist.

Sent from my iPhone

On Mar 16, 2013, at 12:40 PM, Sieghard Weitzel <[email protected]> wrote:

> Hi Les,
> 
> This is probably a stupid question, but did you make sure you wrote VIPHONE
> into the discount code field?
> 
> Anyhow, just write to Standscan and tell them and I'm sure they take care of
> it. Here again the offer which maybe sounds more complicated than it is:
> 
> Order a Standscan Pro which includes a 9 Volt Battery Holder for $29.95 and
> you get 10% off, discounted price should be $26.96.
> You also get (are supposed to get) the 12 Volt DC Power Adapter which
> normally is $4.45 at no extra charge.
> This means the value of the Standscan Pro and 12 Volt adapter normally is
> $29.95 + $4.45 = $34.40 and you get it for $26.9 - a saving of $7.44 which
> just about offsets the shipping cost.
> 
> If you were billed incorrectly just send an email to [email protected] and
> tell them what happened, that you are visually impaired and used the VIPHONE
> discount code.
> 
> 
> Regards,
> Sieghard
> 
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On Behalf
> Of Les Kriegler
> Sent: Saturday, March 16, 2013 3:37 AM
> To: [email protected]
> Subject: Re: Attention: Standscan Pro discount code and bonus
> 
> Perhaps I made a mistake when ordering, but I was charged for the 12 volt
> adapter.  It's hard to keep track of what's included at no charge, and what
> is a charged item.
> 
> Les
> On Mar 16, 2013, at 6:23 AM, "Fred Olver" <[email protected]> wrote:
> 
>> I find it interesting that they would offer a less expensive, less
> effective accessory at no charge yet offer the one which works best at
> regular price.
>> 
>> Just my two cents.
>> 
>> Fred Olver
>> ----- Original Message ----- From: "Sieghard Weitzel" 
>> <[email protected]>
>> To: <[email protected]>
>> Sent: Saturday, March 16, 2013 1:27 AM
>> Subject: RE: Attention: Standscan Pro discount code and bonus
>> 
>> 
>>> Hi Rex,
>>> 
>>> Simply go to www.Standscan.com, there you can read about the 
>>> Standscan and the accessories they offer as well as a few other products
> they also sell.
>>> 
>>> Make sure you select the Standscan Pro and remember the discount code 
>>> is VIPHONE.
>>> 
>>> As Raul pointed out, by using the discount code you get the Standscan 
>>> Pro including the 9 Volt Battery holder at a 10% discount and in 
>>> addition to that you get the 12 Volt wall adapter at no charge.
>>> 
>>> Standscan also offers a second battery holder which uses 8 Double A 
>>> batteries. At 1.5 Volt each, 8 AA batteries will give you the full 12 
>>> Volts which will give you the brightest light from the LED's, using a 
>>> 9 Volt battery will be a little less efficient and according to 
>>> Sandy's experience may not give you always as good a scan result. The 
>>> 12 Volt Battery Holder is an accessory and is $4.95 and you also get 
>>> the 10% discount if you order it together with the actual Standscan. 
>>> This means for approx.. $31.50 you get it all, Standscan Pro 
>>> including 9 Volt holder, 12 Volt adapter and 12 Volt battery holder. 
>>> Normally the Standscan Pro alone is $29.95 and the adapter and 12 
>>> Volt holder are extras at $4.95 each. I believe their shipping from Hong
> Kong is about $8 so altogether it will cost you about $40.
>>> 
>>> 
>>> Regards,
>>> Sieghard
>>> 
>>> -----Original Message-----
>>> From: [email protected] [mailto:[email protected]] On 
>>> Behalf Of rex wisdom
>>> Sent: Friday, March 15, 2013 4:02 PM
>>> To: [email protected]
>>> Subject: RE: Attention: Standscan Pro discount code and bonus
>>> 
>>> I have missed part of this thred.  How can I order this?
>>> 
>>> Thank you.
>>> 
>>> GDB Retro & Rex
>>> 
>>> -----Original Message-----
>>> From: [email protected] [mailto:[email protected]] On 
>>> Behalf Of Raul A. Gallegos
>>> Sent: Friday, March 15, 2013 2:40 PM
>>> To: [email protected]
>>> Subject: Re: Attention: Standscan Pro discount code and bonus
>>> 
>>> Hi. You are correct that the holder is already included. There was a 
>>> slight error in the offer and what they actually mean is that the 
>>> adapter is now included with the offer. I wrote a separate message in 
>>> a separate thread from Harry which clarifies this. I hope this makes
> sense to you guys.
>>> 
>>> On Mar 15, 2013, at 11:24 AM, John Diakogeorgiou 
>>> <[email protected]>
>>> wrote:
>>> 
>>>> Thanks to the person who took the inniciative to do this. I tried to 
>>>> order the product over the weekend and their web site could not 
>>>> connect me to PayPal. I was able to place an order on their site 
>>>> today. I'm not sure why they are including the 9v battery pack for 
>>>> free since it already came with it that way. I am looking forward to 
>>>> receiving it. It almost makes the Optacon obsolete.
>>>> 
>>>> On 3/15/13, Raul A. Gallegos <[email protected]> wrote:
>>>>> Hello List,
>>>>> 
>>>>> A Viphone member who prefers to remain anonymous recently thought 
>>>>> to ask if Standscan would consider offering Viphone members a small 
>>>>> incentive/discount since Harry expressed to that person that he was 
>>>>> happy their product was of such practical use for visually impaired 
>>>>> iPhone users. The Standscan was not developed with the blind users 
>>>>> in mind, but Standscan is a good example of a company who is 
>>>>> responsive and interested in making their product available.
>>>>> 
>>>>> The list member thought it wouldn't hurt to inquire and Harry 
>>>>> replied promptly and said that they had in fact already been 
>>>>> considering such a discount, but were just a bit hesitant because a 
>>>>> few people already purchased the Standscan and they were concerned 
>>>>> how people who paid full price would react if they now offered a 
>>>>> discount. Said list member suggested that in his opinion there 
>>>>> could be a few people who might be upset, but that on the other 
>>>>> hand this happens all the time in daily life. You might buy a box 
>>>>> of laundry soap for $10 only to find it's on sale 2 days later for 
>>>>> $6.99. Furthermore, we are talking about a $30 product here and 
>>>>> they are not offering a 50% discount and it is only because a few 
>>>>> list members contacted them and gave them such positive feedback.
>>>>> 
>>>>> The anonymous list member has asked me or Cara Quinn to post the 
>>>>> following offer to the list: anybody who orders a Standscan Pro 
>>>>> using the discount "Viphone" during the check-out will get a 10% 
>>>>> discount and a free 9 Volt battery holder. This means you get the 
>>>>> $29.95 Standscan for approx. $27 + a free 9 Volt Battery Holder 
>>>>> which normally I think is $4.95. The 10% discount in fact applies 
>>>>> to any item you order from their website. Once again, use 
>>>>> '"VIPHONE" without the quotes of course as a discount code in the 
>>>>> appropriate discount code field during the check-out process.
>>>>> 
>>>>> Below is Harry's email:
>>>>> 
>>>>> ----Original Message-----
>>>>> From: StandScan [mailto:[email protected]] Sent: Thursday, March 
>>>>> 14,
>>>>> 2013 12:33 PM
>>>>> Subject: Re: Standscan Inquiry
>>>>> 
>>>>> Hello,
>>>>> 
>>>>> I have setup a discount code VIPHONE which gets members on the 
>>>>> forum 10% off on anything they purchase from the site.
>>>>> If a StandScan Pro is part of the order, we will include a free 9V 
>>>>> battery holder (they do not need to purchase the 9V holder). So for
>>>>> $27 they get
>>>>> $34.4 value.
>>>>> This is almost 25% off, I hope they will be happy with this deal as 
>>>>> I have worked hard to get the best possible.
>>>>> 
>>>>> Would really appreciate if you could help to have this posted this 
>>>>> over on the forum.
>>>>> 
>>>>> Thanks,
>>>>> Harry
>>>>> 
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