Hi there Keith and all. The key that was mentioned is the pass-through key in Jaws, however it is called the bypass key in window eyes. In window eyes the hot key for this is insert plus B. When the pass-through or bypass hot key is pressed, it means that the next keystroke you press is seen by the application as if the screen reader wasn't running. If you try and copy the serial number from iTunes using window eyes I believe you do not have to use the bypass key. The reason you might have to do that with Jaws is because Jaws has a keyboard driver and window eyes does not. This is not a slam on any particular product, just pointing out the differences. Because of these differences, the user will have to do things a certain way with one screen reader over the other.
--- Sent from Raul's iPhone - (832) 554-7285. Please excuse any dictation or auto complete errors. On May 18, 2013, at 5:36 PM, "Kramlinger, Keith G., M.D." <[email protected]> wrote: > Sieghard, > > Are you suggesting Raul try the "insert + 3" key combination in JAWS? > > You're correct in that I have not heard of this before (but I appreciate > learning of it now), and, perhaps, I missed Jonathan Mosen's discussion of it > in his FS Casts. Do you remember about where he discusses this in any of his > 4 podcast on JAWS and iTunes. I'm most eager to hone in on this as I'm sure > it will be most helpful to me to go back and study this section in depth. > > I appreciate the help. > > Best, Keith > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf Of > Sieghard Weitzel > Sent: Saturday, May 18, 2013 2:53 PM > To: [email protected] > Subject: RE: redeeming an iTunes gift card using iTunes in Windows > > Hi Arianna and Keith, > > I can't speak for Window Eyes, but I don't think there is much that one > can't do with Jaws in iTunes. Take the example of not being able to sync > selected audio books, for example, if I am not mistaken that affected > Windo-Eyes and NVDA users just the same and as of yesterday's iTunes update > that is fixed. I mean no disrespect to anybody, but I think in more > situations the problem is that people have not yet learned to navigate > effectively whether it is in iTunes or on the internet with whichever > browser one uses. > > One example, somebody quite a while back mentioned that it is not possible > to copy the serial number of your iPhone in iTunes using Jaws. So, I went > into iTunes, placed Jaws into the field where the serial number is displayed > and pressed Control+C. Jaws said "Nothing Selected" and when I then went > into Notepad and did a Control+V to paste it nothing happened. So, I went > back and did a Control+A (select all) first, then a Control+C, once again > Jaws said "Nothing selected" and nothing was pasted into Notepad. Then I > went back again, did an "Insert+3" for the "Pass Key Through" command. I > then did a Control+C and bingo, the serial number was copied to the > clipboard just fine and I was able to paste it. The pass key through command > has been in Jaws for so long that I don't even remember, probably since day > 1 and it's a basic keystroke that is often useful, yet I think a lot of > people don't know about it or forget that it can come in handy. > > > Regards, > Sieghard > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf > Of Arianna > Sent: Saturday, May 18, 2013 12:16 PM > To: [email protected] > Subject: Re: redeeming an iTunes gift card using iTunes in Windows > > That's the thing I don't really understand. Why do companies make their > products accessible to one screen reader only? How does that work, anyway? > If you make something accessible, shouldn't it follow that it's accessible > using any screen reader? Are't accessible programs accessible in universal > methods? > > > Thanks, > Ari > > On May 18, 2013, at 11:14 AM, "Kramlinger, Keith G., M.D." > <[email protected]> wrote: > >> I'm a JAWS user, too, and it seems JAWS is generally not as functional > within iTunes as is Window-Eyes, at least as best I can understand from > differing comments I've heard on this list. And, I believe, Apple's > documentation comments upon its compatibility with Window-Eyes, but is > silent with respect to JAWS. >> >> I'm curious whether this reflects a problem with Apple not making itunes > more fully functional with JAWS, a popular screen reader, or if it's more of > a Freedom Scientific issue not making JAWS more functional with iTunes? >> >> I would certainly hope they could learn to work better with one another. >> >> Keith >> >> -----Original Message----- >> From: [email protected] [mailto:[email protected]] On >> Behalf Of Raul A. Gallegos >> Sent: Saturday, May 18, 2013 10:11 AM >> To: ViPhone List >> Subject: redeeming an iTunes gift card using iTunes in Windows >> >> Hi all. I am having a rather interesting problem and would like to >> share this with you to see if others have had similar experiences. If >> they are different then please let me know. >> >> Here's what I have: Windows 7 64-bit, Window-Eyes 8.2, NVDA 2012, and >> Jaws 14. Obviously I'm not running more than one screen reader at a >> time. I'm using iTunes and am redeeming an iTunes gift card. >> >> Before I continue, I'm not interested in redeeming the card from a Mac >> or from the iDevice. >> >> What seems to be happening is that redeeming the gift card using >> Window-Eyes and/or NVDA works, but I'm having a hard time with Jaws. >> I've listed the steps below with appropriate comments on where I do >> things differently depending on the screen reader and maybe you guys >> can correct me on the Jaws parts since I'm not as comfortable with it >> as I am with Window-Eyes. >> >> 1. With iTunes running I start in the source list tree view. >> >> 2. I up or down arrow until I get to the iTunes store. >> >> 3. I press either tab or f6 until I get to the account button. This is >> past the various app store category buttons like music, apps, iTunes U, > ETC. >> >> 4. Once at the right button I press the space bar and a context menu >> pops up. I down arrow once to the Redeem menu item and press enter. >> >> The first 4 steps work well with all 3 screen readers, but here is >> where Jaws departs and NVDA and Window-Eyes continue to work for me. >> >> 5. After pressing enter on Redeem, I am asked to sign into my Apple ID >> account. I'm already on the password field. So, I type my Apple ID >> password and press enter. So far, so good. >> >> 6. Now the html portion of iTunes loads with the redeem section tied >> to my account. Using Window-Eyes, it's automatically in Browse Mode >> where things like h for headings, e for edit boxes, and b for buttons > work. >> The same is true for NVDA and Jaws and they also use similar quick >> access keys. >> >> 7. I tab to the edit field where I am to enter in my redeem code. With >> Window-Eyes I press enter on the edit field and Browse Mode turns off >> and I am in real iTunes world just as if there was no screen reader. I >> type in my code and press enter and voila. With NVDA I do the same, >> and I can even just press tab and the Browse Mode of it also turns off >> and I can enter in my code and get it to work. Now with Jaws, it seems >> that no matter what I do, I cannot get out of their virtual mode. They >> don't call it Browse mode like Window-Eyes and NVDA do. I'm only >> pointing that out for those who use one screen reader or another that >> Browse Mode and Virtual Mode are basically the same thing. >> >> Using Jaws, I press the numpad-plus key to see if this will say pc >> cursor, but no matter what I do it only says virtual pc cursor. I also >> tried pressing insert-z to stop using virtual mode, and again, nothing. >> I tried routing the jaws cursor, i.e. the mouse pointer, to the pc >> cursor location and see if I could do it that way, but again, nothing. >> >> What got me started on this journey was 2 things. First, I saw a $100 >> iTunes gift card on sale at Best Buy for $85. Second, a client also >> purchased this upon my recommendation. I use Window-Eyes and my client >> uses Jaws. My client is mostly comfortable with iTuens, but a few >> things are difficult. So, when he called me with this issue at first I >> thought he was doing something wrong, however if it's not working for >> me either, and so either this doesn't work as it should, or I'm also >> doing something wrong and would like to learn what so I can avoid this >> issue in the future. >> >> I welcome ideas and suggestions on what I can try to make it possible >> to redeem iTunes gift cards using this similar type of setup. >> >> Thanks all. >> >> -- >> Raul A. Gallegos >> I would have been here sooner but the bus kept stopping for other >> people to get on it. - Sheldon Cooper Twitter and Facebook user ID: >> rau47 >> >> -- >> You received this message because you are subscribed to the "VIPhone" > Google Group. >> To search the VIPhone public archive, visit > http://www.mail-archive.com/[email protected]/. >> To post to this group, send email to [email protected]. >> To unsubscribe from this group, send email to > [email protected]. >> For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. >> --- >> You received this message because you are subscribed to the Google Groups > "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. >> For more options, visit https://groups.google.com/groups/opt_out. >> >> >> -- >> You received this message because you are subscribed to the "VIPhone" > Google Group. >> To search the VIPhone public archive, visit > http://www.mail-archive.com/[email protected]/. >> To post to this group, send email to [email protected]. >> To unsubscribe from this group, send email to > [email protected]. >> For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. >> --- >> You received this message because you are subscribed to the Google Groups > "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. >> For more options, visit https://groups.google.com/groups/opt_out. >> >> > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/[email protected]/. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/groups/opt_out. > > > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/[email protected]/. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/groups/opt_out. > > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/[email protected]/. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/groups/opt_out. > > -- You received this message because you are subscribed to the "VIPhone" Google Group. 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