Hi, maybe pressing the power/sleep button 5 times is causing issues
since that is making the iPhone crash rather than rebooting it properly.
You might try shutting down the phone properly, powering it back on and
see if you can go further than before.
Good luck.
--
Raul A. Gallegos
Lazy fact #41320072137, You were too lazy to read that number. - Sheldon
Cooper
Twitter and Facebook user ID: rau47
On 6/2/2013 10:15 AM, Jessica Barr wrote:
Hi everyone,
I was trying to connect my Apex to my iPhone earlier and failed multiple
times. I have successfully connected them before. When I tried to
connect them this morning, I got the message that the Apex was not
supported. I have gotten this message before, but the devices always
connected after I restarted the phone by pressing the power button five
times quickly. Today, however, I tried this several times, with no
success. It seemed that my only option was to have the iPhone forget
the Apex. I did this, thinking that it would still see it and I would
have to pair the devices again, but now it doesn't see the Apex at all.
Is there anything I can do to get my devices to reconnect?
Jess
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