Yes, pressing the power button five times is not an Apple certified or 
recommended reboot procedure. It crashes the springboard which forces a partial 
reboot. It is the only method that has corrupted data on my iPhone. In fact, 
when VoiceOver is not running, it has no effect. If turning your iPhone off and 
then on doesn't fix the problem, you will most likely need to connect your 
iPhone to iTunes and run a complete repair / upgrade of your iPhone. This will 
back-up your data, wipe your iPhone, download the most recent iOS operating 
system, install it onto your iDevice, and then restore your data. Please stop 
using the springboard crash in order to fully maintain the integrity of your 
iDevice.

David Chittenden, MSc, MRCAA
Email: [email protected]
Mobile: +64 21 2288 288
Sent from my iPhone

On 05/06/2013, at 2:59, "Raul A. Gallegos" <[email protected]> wrote:

> Hi, maybe pressing the power/sleep button 5 times is causing issues since 
> that is making the iPhone crash rather than rebooting it properly.
> 
> You might try shutting down the phone properly, powering it back on and see 
> if you can go further than before.
> 
> Good luck.
> 
> --
> Raul A. Gallegos
> Lazy fact #41320072137, You were too lazy to read that number. - Sheldon 
> Cooper
> Twitter and Facebook user ID: rau47
> 
> On 6/2/2013 10:15 AM, Jessica Barr wrote:
>> Hi everyone,
>> I was trying to connect my Apex to my iPhone earlier and failed multiple
>> times.  I have successfully connected them before.  When I tried to
>> connect them this morning, I got the message that the Apex was not
>> supported.  I have gotten this message before, but the devices always
>> connected after I restarted the phone by pressing the power button five
>> times quickly.  Today, however, I tried this several times, with no
>> success.  It seemed that my only option was to have the iPhone forget
>> the Apex.  I did this, thinking that it would still see it and I would
>> have to pair the devices again, but now it doesn't see the Apex at all.
>> Is there anything I can do to get my devices to reconnect?
>> Jess
>> 
> 
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