Hi,
I am not sure if you tried Zoom reader, but I have it and I'm not that happy 
with it. I was hoping it would work much better than it does. The OCR is no 
better than any other OCR, and the magnifier is not that great.
I suggest you check out vision assist. It is only six dollars, and works quite 
well. Here's a link:




https://itunes.apple.com/us/app/visionassist/id502356279?mt=8


Chuck (mobile)
Pleez x cuze enny tie ping or spelin air ores.

On Jun 30, 2013, at 3:31 PM, zoe <[email protected]> wrote:

> Hi listers,
> as the subject says I'm so frustrated, I'm all most in tears.
> A while back I was at the university of waterloo in Ontario Canada, and some 
> one demonstrated the zoomreader app to me to help me read boxes and cans 
> amongst other things.  At the time I thought as soon as I could afford it I 
> definitely would invest in this app.  A few days ago my husband got me an app 
> store card.  By now there was a lot of apps I wanted since I laid my eyes on 
> zoomreader back in February.  Since zoomreader is $20.00 and that was the 
> full amount of the card, I decided to get some other things I wanted and get 
> the zoomreader another time.  I got the sluzzle  game and abbyy text grabber 
> and translator, and so far I am really happy with  the purchases I made.  I 
> also wanted to get a portable cctv in February because that was also 
> demonstrated to me at the University but they are very expensive, and this 
> morning I was browsing the via app and I clicked on cctv and magnification 
> and came across an app called seeit, and after reading the description 
> decided to get it, here is where my frustration starts.
> The app comes with an invert feature which works just fine, it makes the page 
> black with white text which is the only way my eyes can actually see printed 
> material.  The app is pretty straight forward, there is a flash light button 
> on the top right hand corner of the screen.  At the bottom there is a normal 
> button, color button, an invert button and a resume/pause button.  The app 
> when you open it basically automatically opens your video camera using the 
> rear facing camera.  Right above these buttons is a long bar that if you 
> swipe up and down it's suppose to zoom the screen.  All buttons work with 
> voiceover.  I placed a cd cover on a white counter background and low and 
> behold in the middle of the screen there is a black square with white lines 
> on it.  I try zooming it but nothing.  When I move the camera close to the 
> document the white lines become large blurry peaces of text.  I let the I 
> phone stand still for it to autofocus and maybe that will clear up the text, 
> but nothing.  I tried with regular color but nothing, I tried with the flash 
> light on and off but nothing.  I let my fully sighted husband try the app, 
> and guess what?  
> he couldn't get the text clear unless he had it at it's smallest zoom level 
> and even then he had to wear his glasses to read the print.  The app has a 
> problem zooming and auto focusing and it doesn't replace thousand dollar 
> portable cctv's as the seller describes on the app store.  I just wasted 
> seven dollars from my gift card which could have went somewhere else to give 
> me accessibility in another app to make my life  easier.
> I contacted apple and they told me they could not help me with support 
> because I bought my I phone a year ago and I was not entitled to support 
> unless I paid $35.00 then I told the lady that it was regarding the app 
> store, an app that doesn't stand up to it's description, and that who do I 
> contact about a refund.  She told me the only way to get help was to visit 
> www.expresslane.apple.com  So I did, all I got was frequently asked 
> questions, articles, and tricks & tips, and instructions.  Great for other 
> issues but nothing about refunds.  Then I called the toll free accessibility 
> number and the really nice guy told me to click on to the same sight, and 
> click on iTunes, then store, then purchases and downloads.  I tried this too 
> but nothing, no where where I could send a request for a refund.  I'm so 
> sorry for the long message but I wanted to be as clear and detailed with my 
> problem and frustration.  Can anyone help?  Am I stuck with a six dollar plus 
> applicable provincial taxes app that I can't use?  There must be a way to get 
> my money back and use it towards an app that will be beneficial to me and my 
> accessibility needs, instead of an app sitting on my phone that not only I 
> can't use but even a sighted person can't use.
> Thanks for listening, again please accept my apologies for the long message, 
> and thank you in advance to anyone who can provide me with any feedback or 
> help.
> Regards
> the almost in tears Zoe
>  
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