Hello List,

 

I had requested help regarding my ignored request for a refund for 2 not
Voiceover accessible apps from another iTunes Store support agent. Granted,
I did so in a reply I sent to her about another problem I had when a gift
card I purchased didn't allow me to redeem it, but here is her reply which
doesn't even mention my request for help with the refund issue. I guess I
will write a completely new message askig for clarification.

 

----Original Message-----
From: iTunes Store [mailto:[email protected]] 
Sent: Saturday, August 03, 2013 8:01 AM
To: [email protected]
Subject: Re: Gift Card code shows as "not properly activated"; Follow-up:
282515016

 

Follow-Up: 282515016

 

Hello again, 

 

I wanted to send a quick note to see if you are still experiencing any
difficulties with the iTunes Store. Resolving your issue is important to me,
so please don't hesitate to reply if you need any further assistance.

 

Sincerely,

 

Raquel

iTunes Store/Mac App Store Customer Support

 

Please Note: I work Tuesday-Saturday, 8:00AM-5:00PM EST 

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