I just called when I had to get a refund for a totally inaccessible app. The apple accessibility agent was friendly and helpful and worked with me to get the refund.
I recommend you call apple accessibility and ask them to help you get it resolved. Laura Ann On Aug 3, 2013, at 11:05 AM, Sieghard Weitzel <siegh...@live.ca> wrote: > Hello List, > > I had requested help regarding my ignored request for a refund for 2 not > Voiceover accessible apps from another iTunes Store support agent. Granted, I > did so in a reply I sent to her about another problem I had when a gift card > I purchased didn’t allow me to redeem it, but here is her reply which doesn’t > even mention my request for help with the refund issue. I guess I will write > a completely new message askig for clarification. > > ----Original Message----- > From: iTunes Store [mailto:itunesstoresupp...@apple.com] > Sent: Saturday, August 03, 2013 8:01 AM > To: siegh...@hotmail.ca > Subject: Re: Gift Card code shows as "not properly activated"; Follow-up: > 282515016 > > Follow-Up: 282515016 > > Hello again, > > I wanted to send a quick note to see if you are still experiencing any > difficulties with the iTunes Store. Resolving your issue is important to me, > so please don't hesitate to reply if you need any further assistance. > > Sincerely, > > Raquel > iTunes Store/Mac App Store Customer Support > > Please Note: I work Tuesday-Saturday, 8:00AM-5:00PM EST > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > > Post a new message to VIPhone by emailing viphone@googlegroups.com. > > Search and view the VIPhone archives by visiting > http://www.mail-archive.com/viphone@googlegroups.com/. > > Reach the VIPhone owner and moderators by emailing > viphone+ow...@googlegroups.com. > > Unsubscribe and leave VIPhone by emailing > viphone+unsubscr...@googlegroups.com. > > More VIPhone group options can be found by visiting > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. > > -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
