Sounds like a hardware issue. I would get a replacement. Andy
From: Sherrie Sent: Sunday, September 15, 2013 4:40 AM To: viphone@googlegroups.com Subject: Re: iPhone 5 and Inconsistent Headset Remote Results About 6 months ago my Apple earpods just stopped working completely on my iPhone 5. They work just fine on any other gadget. I tried three different sets to be sure. I bought some Samsung earphones for about $4.95 from Amazon and they work to start and stop the music or books as well as to control Siri. Only the one button works on the Samsung earphones but it is the one I need. I am hoping that perhaps the IOS 7 will restore the capacity to use the Apple earpods. Eventually I may have to replace the phone because of the earphone problem and the fact that the home button will no longer close a folder. And the power button will not work at all. The iPhone goes to sleep only after the allotted amount of time has passed. When I first started having the earpod problems I did several hard resets and even restored the whole iPhone from a backup. No luck. If it didn’t cost $200 to replace it through the insurance I would do so ASAP. Sherrie From: Arnold Schmidt Sent: Saturday, September 14, 2013 7:07 PM To: viphone@googlegroups.com Subject: Re: iPhone 5 and Inconsistent Headset Remote Results Backing up your device always is a good idea. But the home and power button reset shouldn't erase anything, VoiceOver probably is the only thing that potentially gets turned off. And some on the list say it doesn't get turned off on their devices. Those who can read the screen can do this reset with no problem. Arnold Schmidt ----- Original Message ----- From: Alan Lemly To: viphone@googlegroups.com Sent: Saturday, September 14, 2013 4:47 PM Subject: RE: iPhone 5 and Inconsistent Headset Remote Results Thanks, Arnold. I was aware of that potential with a reset and I will definitely do a complete backup to my computer and have it and iTunes handy before I attempt one. Alan Lemly -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Arnold Schmidt Sent: Saturday, September 14, 2013 3:02 PM To: viphone@googlegroups.com Subject: Re: iPhone 5 and Inconsistent Headset Remote Results You should be warned that doing the reset with the home and power buttons sometimes turns off VoiceOver. It has turned it off every time for me, others on this list say it has never turned it off. So, I would be near a computer with iTunes, or sighted help before trying it, just in case it turns it off for you. Arnold Schmidt ----- Original Message ----- From: Alan Paganelli To: viphone@googlegroups.com Sent: Saturday, September 14, 2013 3:35 PM Subject: Re: iPhone 5 and Inconsistent Headset Remote Results Try this. Hold down the power button and the home key for ten seconds. It's a restart and will not effect any of your settings, apps, etc. You've got nothing to lose and it might work. ------- Regards, Alan Go Chicago Bears in 2013! Teenagers; Tired of being harassed by your stupid parents? Act now!!!!! Move out. Get a job. Pay your bills wile you still know everything. Please click on: http://www.home.earthlink.net/~alanandsuzanne/ There, you'll find free files of my arrangements and performances played on the Yamaha Tyros 1 keyboard. The albums in Technics format formerly on my website are still available upon request. Thanks for listening! ----- Original Message ----- From: Alan Lemly To: viphone@googlegroups.com Sent: Saturday, September 14, 2013 12:29 PM Subject: iPhone 5 and Inconsistent Headset Remote Results I'm looking for some suggestions for correcting a problem I'm having with my Apple Earpods that came with my iPhone 5 and use of its remote and volume buttons. Often, when using the earpods, neither its volume or remote buttons do anything. However, if I power off my phone, when I power it back on, I note that the volume on reboot seems a bit louder which always foretells that the earpod buttons will then work. This rebooting doesn't always work the first time but eventually the earpod button functions return but alas the cycle always repeats. I've tried other earpods with buttons and they seem to work even less frequently including a replacement earpod set I got from Apple under warranty. I'm not a big fan of resetting my phone and am even less inclined to consider a phone replacement since I'm not convinced this isn't purely a headset issue. I am running iOS 6.1.4 and thought I'd throw this out there since there are many smart folks on this list and I'm seeking ideas. Thanks in advance for any suggestions. Alan Lemly -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. 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