Pablo,

 

I'm almost positive that you're being asked for a restrictions passcode. At
some point I am guessing you went into settings>general>restrictions and set
one up-you can use this feature to restrict things like explicit language in
Siri, and explicit content from the iTunes Store. A restrictions passcode
remains even if you restore from a backup that previously had a restrictions
passcode.

 

If you can remember the restrictions passcode, enter it when erasing your
iPhone. If you can't, follow the instructions here to place your iPhone in
recovery mode and restore it that way: http://support.apple.com/kb/ht1212

 

Best,

 

Grant

 

From: [email protected] [mailto:[email protected]] On Behalf
Of Pablo Morales
Sent: October 25, 2013 2:27 PM
To: [email protected]
Subject: Re: passcode, I have not password in this iPhone?

 

No, it doesn't ask me the apple ID, it ask a passcode. But what passcode is
it?

I used a passcode in this iPhone 4  a long time ago, and it is the same
passcode that I have in my new iPhone. 

I know that it is not the apple ID, but because I have to iPhone into the
same apple ID, and I receive iMessages into my both iPhones, and every
calendar request, or that kind of things comes to both iPhones, I thought
that the problem could be something related with the apple ID. I don't have
phone service in my iPhone 4, but at home it is connected to internet via
WiFi.

 

----- Original Message ----- 

From: Sieghard Weitzel <mailto:[email protected]>  

To: [email protected] <mailto:[email protected]>  

Sent: Friday, October 25, 2013 10:59 AM

Subject: RE: passcode, I have not password in this iPhone?

 

Pablo,

 

Could you confirm if it shows your Apple ID on the screen and is asking for
a password for your Apple ID or is it asking for a "passcode" to unlock the
phone?

 

it is asking for a "

 

From: [email protected] <mailto:[email protected]>
[mailto:[email protected]] On Behalf Of Pablo Morales
Sent: Friday, October 25, 2013 2:08 AM
To: [email protected] <mailto:[email protected]> 
Subject: passcode, I have not password in this iPhone?

 

Hi all.

In my old iPhone 4, my friend asked me to reset or restore the iPhone again.
Well, When I connect the iPhone 4  to my computer it says that mi iPhone can
not be connected  to this computer because it has a password in there. I
should type the password, before try to connect my iPhone 4  with iTunes.
The problem is that I never give a password to this iPhone, and the password
that I have in my iPhone 5s is not working in this iPhone 4. What can I do
to fix this access problem to my old iPhone when it ask me a password that I
never gave?

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