To ask a blind person to get better at taking pictures is like asking a blind 
person to be a better driver.

Andy

From: Alex Hall 
Sent: Saturday, November 09, 2013 2:01 PM
To: [email protected] 
Cc: Dawn Petty 
Subject: Re: TapTapSee
I’m not thrilled from a user perspective, since it feels like a failed image is 
a failed image, However, I do understand your position - it took resources to 
identify the image, so a blurry picture costs you the same as a perfect one, 
therefore you have to charge for it. I suppose this will motivate people to get 
better at taking pictures. :)

On Nov 9, 2013, at 4:59 PM, TapTapSee <[email protected]> wrote:


  Dawn, 

  The blurry pictures will count toward the credits. The reason for it is 
because the image was sent to us, then identified by us, and then sent back to 
your phone. The reason that "Failed to send" or "timed out" won't count is 
because those pictures never reach our service, so we never get to identify 
them.

  To your second post, we will look into it as something for the future. A few 
other people have also suggested it. We'll see if it's possible to add that 
feature in without ruining the user experience.

  Best Wishes,
  Dmitriy

  On Saturday, November 9, 2013 1:51:25 PM UTC-8, Dawn Petty wrote: 
    what about pictures that are deemed blurry or unrecognizable?  will they 
count toward the 100 pictures?  I think only the ones that can be identified 
should count.  

    From: TapTapSee 
    Sent: Thursday, November 07, 2013 3:46 PM
    To: [email protected] 
    Subject: Re: TapTapSee

    Donna, 
    It goes from the date of purchase. As you said, i.e. Nov. 7th to Dec. 6th. 
Then when you attempt to take another picture after those dates a message for 
subscription will appear.

    On Thursday, November 7, 2013 1:12:52 PM UTC-8, mermaid7100 wrote: 
      Hello

      Does the monthly $9.99 unlimited pictures subscription go from the date 
of purchase to the same day the next month, ex. Nov. 7th to Dec. 6th? Or from 
the first day in the month to the last day in a month, ex. Nov. 1st to Nov. 
30rd?

      Thanks

      Donna 

        Hello Debbie, 

        This is something someone else suggested today as well. It is 
definitely something that we'll look into for a future update. Thank you for 
the suggestion!

        On Thursday, November 7, 2013 12:40:30 PM UTC-8, deb wrote: 
          Hello,

          I was just wondering if there is some sort of counter that is 
accessible to let you know how many pictures you have left if you purchase the 
100 picture package?

          Thank you!

          Debbie


----------------------------------------------------------------------
          From: [email protected] [mailto:[email protected]] On 
Behalf Of TapTapSee
          Sent: Thursday, November 07, 2013 3:20 PM
          To: [email protected]
          Subject: Re: TapTapSee


          No, it does not have an expiration date. That package is good until 
you run out of the 100 pictures.

          On Thursday, November 7, 2013 11:03:43 AM UTC-8, Kramlinger, Keith 
G., M.D. wrote: 
            Will the 100 picture option have a time limit or expiration date? 


             
            From: [email protected] [mailto:[email protected]] On 
Behalf Of TapTapSee
            Sent: Thursday, November 07, 2013 12:48 PM
            To: [email protected]
            Subject: Re: TapTapSee


             
            Due to the high costs of image recognition, we were forced to 
change TapTapSee into a subscription based service. We will continue to improve 
our service in order to provide you with the high quality tags that you’ve come 
to love and expect. The TapTapSee team is committed to improving the app based 
on the customer feedback and suggestions. In the next few days a message will 
pop up on the app that will present you with two option. Option 1) 100 Picture 
Pack for $7.99. Option 2) 1 Month of Unlimited Pictures for $9.99. The purchase 
is done through your Apple iTunes account.

            On Thursday, November 7, 2013 7:57:53 AM UTC-8, rubyalphonse wrote:

            Hi all, I am getting the message to purchase creditI was happy to 
have this App, I will miss it very badlyI know, but, I feel if I have to 
subscribe, I think of not using TapTapSee. But I’m very upset about this. Why 
sudden change I wonder. Ruby

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Have a great day,
Alex (msg sent from Mac Mini)
[email protected]




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I'm not wearing a diaper, so don't try to change me.

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