It shouldn't be a problem with the email provider. Are we talking about
the native email client app? Is she seeing her list of messages in the
in box? If so then double tapping on a message should bring up the
message and a two finger swipe up should read the body of the message
from the top. When she explores the screen after double tapping on a
message what does she see?
Containers might help navigate a bit, but if a two finger swipe up
doesn't read the body of the message then there are bigger problems then
will be addressed by containers. Are we talking about an iPhone or an iPad?
On 11/18/2013 09:22 PM, Beth G wrote:
Hello again list,
I am still having trouble helping this person read the bodies of her email
messages. We have tried swiping right, we have tried flicking up with two
fingers. We have tried flicking down with one or two fingers. We have tried
swiping left with one finger. Nothing has worked.
Is it possible that her email provider is not compatible with voiceover?
What an update to iOS 7 with the use of containers help?
Any help is greatly appreciated,
Thanks,
Beth
Sent from my iPhone
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Christopher (CJ)
chaltain at Gmail
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