Hello,

I was in a local branch this morning on another business matter. Before 
leaving, I demonstrated the problem to the banker stating that I haven't 
upgraded, but the edit fields are not present and other blind individuals can't 
log in, or know that one is entering their user name and password to sign in. 
Since I still have the edit fields, I was able to show him what is missing. I 
have an appointment on Monday, so hopefully he will have some info for me. I 
will post again at that time. 

Best,
Eileen

Sent from my iPhone

On Dec 21, 2013, at 10:24 AM, Yolanda <[email protected]> wrote:

> Here is Wellsfargo ADA contact info:
> 877-644-7819
> WellsFargoADACoordinator@ wellsfargo.com
> 
> On 12/21/2013 9:13 AM, SCOTT VAN GORP wrote:
>> Yes it works. As people have said before, when your double tap in the fields 
>> you will not get feedback that the characters are going in. I will be trying 
>> to find out who to contact within the company to help restore accessibility  
>> to those fields. Thanks.
>> 
>> Sent from my iPhone
>> 
>>> On Dec 21, 2013, at 9:30 AM, "Donna" <[email protected]> wrote:
>>> 
>>> Have you uninstalled the app then redownloaded it??? Honestly the app does 
>>> work.
>>> 
>>> Donna
>>> 
>>>> On Dec 21, 2013, at 8:45 AM, "Pablo Morales" <[email protected]> 
>>>> wrote:
>>>> 
>>>> yes, I am not able to type anything on the user name field or in the 
>>>> passwoerd  field either.
>>>> 
>>>> ----- Original Message ----- From: "Lea Langley" 
>>>> <[email protected]>
>>>> To: <[email protected]>
>>>> Cc: <[email protected]>
>>>> Sent: Friday, December 20, 2013 10:26 PM
>>>> Subject: Re: Wells fargo
>>>> 
>>>> 
>>>> Hi all, I also use the WellsFargo app. There is an option in the new 
>>>> updated version that says save username and I think there is one for save  
>>>> password those options need to be either turned off or turned on I find 
>>>> that even though it doesn't make much of a sound when you enter in the 
>>>> information it does take and you can go ahead and get to the entries you 
>>>> need. I am not saying this works for everyone but this has worked for me. 
>>>> It is deceiving because you think that the letters are not going in, but 
>>>> they really do seem to be going where they're supposed to be, because when 
>>>> I go to my login I did get all of my information. Again I'm not saying 
>>>> this works for everyone I'm just saying that it does work for me. Everyone 
>>>> please have a very Merry Christmas. God bless, Wren
>>>> 
>>>> Sent from my iPhone
>>>> 
>>>>> On Dec 20, 2013, at 7:04 PM, Robert Stigile <[email protected]> wrote:
>>>>> 
>>>>> I only was saying what it does for me, nothing against you.
>>>>> ,it will not let me enter any information and if i try and then select 
>>>>> log in it says the user name and password were not entered please reenter.
>>>>> So, on my end it is broken, if it works for you that is great but for me 
>>>>> it does not.
>>>>> That is all I was saying nothing else.
>>>>> 
>>>>> 
>>>>> ----- Original Message -----
>>>>> From: Donna <[email protected]>
>>>>> To: [email protected]
>>>>> Date: Friday, December 20, 2013 4:56 pm
>>>>> Subject: Re: Wells fargo
>>>>> 
>>>>>> 
>>>>>> EXCUSE ME Robert! I take offense of being called a liar!!!! I use the 
>>>>>> Wells
>>>>>> Fargo app on most days at least once. Being that I can't see to read the
>>>>>> sales receipt, I check my account to make sure that the checkout clerk
>>>>>> didn't try anything funny and tell me one thing for my total purchase, 
>>>>>> but
>>>>>> enter something else.
>>>>>> 
>>>>>> To confirm for you that I do use the most up-to-date Wells Fargo app, 
>>>>>> when
>>>>>> you launch the app, swiping from left to right from the top of the 
>>>>>> screen (I
>>>>>> use my iPhone) you will hear "Hamburger Menu 36 x 36!
>>>>>> 
>>>>>> If you keep swiping down the screen to you get to enter your online
>>>>>> username, double tap, then start entering your username, you should hear 
>>>>>> the
>>>>>> letters being entered followed by a sound if you have keyboard sounds 
>>>>>> turned
>>>>>> on. Trail your finger down the screen til you hear online password, 
>>>>>> double
>>>>>> tap, then start entering your password. You should hear the same as when
>>>>>> entering your online username.
>>>>>> 
>>>>>> Maybe you should try uninstalling the app and reinstalling the app.
>>>>>> 
>>>>>> Yes, I will agree the previous version of the app was a bit easier to
>>>>>> navigate, but this version can be worked with.
>>>>>> 
>>>>>> Donna
>>>>>> 
>>>>>> Hello All,
>>>>>> Someone below, says even though it beeps just put your info in anyways.
>>>>>> It does not work.
>>>>>> It will not allow you to put any information in at all, the app is 
>>>>>> broken.
>>>>>> 
>>>>>> 
>>>>>> ----- Original Message -----
>>>>>> From: Yolanda <[email protected]>
>>>>>> To: [email protected]
>>>>>> Date: Friday, December 20, 2013 1:54 pm
>>>>>> Subject: Re: Wells fargo
>>>>>> 
>>>>>>> 
>>>>>>> On 12/20/2013 2:41 PM, Pablo Morales wrote:
>>>>>>> 
>>>>>>> Hi all.Have you seen that the wells fargo app is not pretty accessible
>>>>>>> now?
>>>>>>> I am not able to type my user name or password. Every time when i try 
>>>>>>> it,
>>>>>>> just make a beep, and is no way to type anything on the text fields. How
>>>>>>> the people who uses wells fargo is handling this app?
>>>>>>> Thanks
>>>>>>> Pablo
>>>>>>> 
>>>>>>> -
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>>>>>>> Even though it thunks, it still puts in your information, so proceed as
>>>>>>> before.
>>>>>>> 
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>>>>>> 
>>>>>> Robert Stigile
>>>>>> Phone: 818-381-9568
>>>>>> E-mail: rstigile%gmail_com
>>>>>> Skype: robertstigile1
>>>>>> Twitter: rstigile
>>>>>> 
>>>>>> 
>>>>>> -- 
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>>>>> 
>>>>> Robert Stigile
>>>>> Phone: 818-381-9568
>>>>> E-mail: rstigile%gmail_com
>>>>> Skype: robertstigile1
>>>>> Twitter: rstigile
>>>>> 
>>>>> 
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