I also run an IPhone 5 with iOS 6.1.4. However, I am not running FileBrowser so can't comment on whether that is the problem. I see that the latest version of FileBrowser in the iTunes Apps Store only requires iOS 5.1 or higher so maybe it is not the culprit. And I'm not convinced that upgrading to iOS 7 after you get things working again will help that much with such problems in the future. But that's just a gut opinion that I'm not really qualified to have.
I'll ask the obvious question. Have you backed up your phone to either iCloud or iTunes on your computer? I would think restoring a backup would be your first course of action. Alan Lemly -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Terrie Terlau Sent: Saturday, February 08, 2014 11:35 AM To: viphone@googlegroups.com Subject: Iphone Crash, Need Help Recovering Hello everyone, I am sorry if this message comes through twice. I checked the archives on line and did not see it there and it did not come to my inbox, so am sending it again in case it did not arrive on the list. I'm running iPhone 5 with iOS 6; have not updated yet. However, when my phone recovers, I will do so posthaste! I suspect that I would have more options for fixing the problem described below with iOS 7. Last night, I launched File Browser and all functionality except Siri, the alarm, and making phone calls with Siri is gone. I can't shut the phone off; I have no sounds except with Siri; I have no speech from VO except with Siri where VO works fine with all the gestures. I can call out by telling Siri to call a contact. After that, I have a working keypad where I can dial extensions. I can receive calls and while I am talking I have VO and gestures work. However, when the call ends, everything is dead again. nothing else works except that I get the buzz tone when I put the phone on mute. I thought I knew how to reboot -- holding down the home and on-off buttons at the same time for several seconds. I have done this several times with no affect. I have also charged the phone all night and there is no change. Siri can't look things up on the web; when I ask her to tell me how to reboot the phone, she goes to the web and then I have the totally silent screen with no voice and no sounds. If anyone can help, I would very much appreciate it. If a power user can't help in an email, I can call someone's phone with Skype on my PC and would pay for an expert's time if this was not a quick fix. Thanks very very much! After I recover from this, I am going to update!!!!!!! Thanks again for your help, Terrie Terlau and a Very Sad iPhone -- or is that a very sad Terrie Terlau -- or both . . . -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.